Overview

Level 3 Award in dealing with particularly vulnerable consumer debtors is a 5 Credit qualification.This course is designed to enable learners to provide the skills and techniques for dealing with particularly vulnerable consumer debtors
Description

With LSIB you will get following advantage in order to study on-line.

  • Same Award as on-campus students
  • Recognised Award accepted by universities for Top up with a degree.
  • Assessments via assignment submission
  • You study on-line at your own pace

Online learning

In this format, you have access to your learning portal. You get a study plan to keep you on top of your studies and you get access to your online tutor to ask questions.

- Monthly and quarterly instalments are also available.
- Study material or e-library access available.

£950

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Face to face via Webcam

In this format, you blend online learning with live face to face lectures via webcam. The fees include 16 hours of lectures delivered via webcam by the professor.

- Monthly and quarterly instalments are also available.
- Study material or e-library access available.

£1,900

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What will you learn?

  • Learner can understand what is meant by 'particularly vulnerable' in consumer debtor context.
  • Learner can understand the role of the debt collector
  • Learner can understand the relevance and importance of the Office of Fair Trading (OFT).
  • Learner can understand the role and relevance of key nonregulatory organisations.
  • Learner can understand the key characteristics of some of the more common mental health problems.
  • Learner can understand the relevance of the ‘Debt and Mental Health Evidence Form’ (DMHEF).
  • Learner can understand the importance of obtaining explicit consent where required.
  • Learner can understand the organisational policies, processes and procedures required to help ensure fair treatment of particularly vulnerable consumer debtors.
  • Learner can understand the importance of using positive telephone communication skills when dealing with particularly vulnerable consumer debtors.
  Duration
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  Entry Requirements
  Course Content
  Assessment
  Fee Structure
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