1
  Easy payment plans available with no charges.
Show all

present_to_all   PURSUE YOUR DREAMS - GAIN A RESPECTED QUALIFICATION STUDYING ONLINE
Level 2 Diploma in Public Services and Operational Delivery
Monday, 31 March 2025 02:17:47

           

The Level 2 Diploma in Public Services and Operational Delivery is a comprehensive course designed to equip individuals with the knowledge and skills necessary for a career in the public services sector. This diploma is ideal for those interested in working in roles such as police officers, firefighters, paramedics, prison officers, or in other operational roles within the public sector.

Through a combination of theoretical learning and practical training, this course covers a wide range of subjects including public service skills, emergency planning, communication, teamwork, problem-solving, and understanding the legal framework of public services. Students will also develop a strong understanding of operational procedures and gain insights into the challenges and responsibilities associated with public service roles.

By completing this diploma, individuals will be well-prepared to enter the public services sector and contribute effectively to their communities. This qualification opens up diverse career opportunities and provides a solid foundation for further advancement in the field of public services and operational delivery. Invest in your future and make a difference in your community with the Level 2 Diploma in Public Services and Operational Delivery.

Key facts about Level 2 Diploma in Public Services and Operational Delivery

    Embark on a career in public services with the "Level 2 Diploma in Public Services and Operational Delivery." Gain practical skills in operational procedures, teamwork, and communication. Prepare for roles in law enforcement, emergency services, and more. This accredited course enhances employability and fosters a strong sense of civic duty. Experience hands-on learning, physical training, and essential knowledge to excel in public service. Elevate your prospects and serve your community effectively. Enroll now for a dynamic journey into the world of public services and operational excellence.

Why choose LSIB ?

    The "Level 2 Diploma in Public Services and Operational Delivery" is essential for those aspiring to join the dynamic field of public services. This course equips you with fundamental skills and knowledge crucial for operational roles in law enforcement, emergency services, and more. Gain expertise in teamwork, communication, and operational procedures, preparing you to serve your community effectively. With hands-on training and accredited learning, this program enhances employability and empowers you to make a positive impact. Elevate your career prospects in public services by enrolling now and embark on a rewarding journey of operational excellence.

▾  Duration

The programme is available in two duration modes:
6 months
9 months

▾  Course delivery

Online

▾  Entry requirements

● No formal qualification required

● This qualification is suitable for learners aged 16 or above who wish to progress into further education or the workplace.

▾  Units covered

Level 2 Diploma in Public Services and Operational Delivery consists of 4 mandatory units (10 credits each) and 2 options units (10 credits each) for a combined total of 60 credits

Mandatory Units (Each unit is of 10 credits)
● Work safely in public service
● Maintain competence, knowledge and standards of conduct in public service
● Work as a team member to deliver public service
● Recognise diversity when delivering customer service

Optional Units (Select any 2, each unit is of 10 credits)

● Process information about customers
● Deal with customers using bespoke software
● Deal with customers by telephone
● Use questioning techniques when delivering customer service
● Dealing with customers face to face
● Deliver customer service to difficult customers
● Resolve customer service problems
● Promote additional services or products to customers
● Support customers using self-service technology
● Deal with customers by telephone
● Processing customers’ financial transactions

▾  Assessment

The assessment is done via submission of assignment. There are no written exams.

▾  Course fee

The fee for the programme is as follows:
6 months - GBP £1250
9 months - GBP £950

▾  Payment plans

Please find below available fee payment plans:
6 months - GBP £1250

● Payment option (a): GBP £416 x 3 monthly instalments
● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 months - GBP £950

● Payment option (c): GBP £190 x 5 monthly instalments
● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

▾  Accreditation

London School of International Business

▾  Frequently asked questions

Are there exams?
There are no exams or online quiz. You are assessed through written assisgments.

How is course delivered?
The course is delivered 100% online.
- Once your enrolment is complete, you are given access to our online learning App known as Learning Management System (LMS)
- You log in to LMS using an assigned username and password.
- You can download course material.
- Upload and submit assignments.
- View sample assignments.
- Chat live with professors who are available online to assist you.
- Send message to administrator and reply to messages.
Which awarding bodies is LSIB accredited with?
We are accredited by following UK awarding bodies:
- ATHE, UK - an Awarding body by the UK Government’s regulator - OfQual
- BAA, UK - an Awarding body by the UK Government’s regulator - OfQual
- OTHM, UK - an Awarding body by the UK Government’s regulator - OfQual
- Qualifi, UK - an Awarding body by the UK Government’s regulator - OfQual
- Learning Resource Network (LRN), UK - an Awarding body by the UK Government’s regulator - OfQual
- Innovate Awarding, UK - an Awarding body by the UK Government’s regulator - OfQual
- EduQual, UK - an Awarding body listed on Scottish Credit and Qualifications Framework (SCQF)
LSIB's UK Provider Reference Number (UKPRN) : 10062390
Is the qualification recognised internationally?
Yes the qualification is reconsied internationally and well accepted.

▾  How to apply ?

Simply follow the steps given below to enrol:
1. Fill enrolment form on-line at https://www.lsib.uk/enrolment-form/start.html
2. Pay enrolment fee of GBP £10
(This can be paid online using credit or debit card)

Apply Now


6 months  -  GBP £1250

● Payment option (a): GBP £416 x 3 monthly instalments
● Payment option (b): GBP £1187.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

9 months -  GBP £950

● Payment option (c): GBP £190 x 5 monthly instalments
● Payment option (d): GBP £475 x 2 quarterly instalments
● Payment option (e): GBP £902.50 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)