Qualifi Customer Service Excellence Training

Thursday, 21 November 2024 11:39:00

International Students can apply

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Qualifi Customer Service Excellence Training

Overview

Qualifi Customer Service Excellence Training is a comprehensive online course designed to equip learners with the essential knowledge and skills needed to excel in today's fast-paced digital world. Our program offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience. With a focus on theoretical concepts and practical applications, this course prepares individuals to deliver exceptional customer service in any industry. By enrolling in this training, students will gain a competitive edge in the job market and enhance their career prospects. Join us today and take the first step towards becoming a customer service expert!

Enhance your customer service skills with our Qualifi Customer Service Excellence Training. This comprehensive course will equip you with the tools and techniques needed to deliver exceptional service and build lasting relationships with customers. Through interactive modules and real-world scenarios, you will learn how to effectively communicate, resolve conflicts, and exceed customer expectations. Our experienced instructors will guide you through best practices and strategies to ensure customer satisfaction and loyalty. Join us and take your customer service skills to the next level!

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Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to Customer Service Excellence
• Understanding Customer Needs and Expectations
• Effective Communication Skills
• Handling Difficult Customers
• Building Rapport and Trust with Customers
• Problem-Solving and Decision Making in Customer Service
• Time Management and Prioritization in Customer Service
• Teamwork and Collaboration in Customer Service
• Continuous Improvement in Customer Service
• Implementing Customer Feedback and Evaluation

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative $30,000 €25,000
Customer Service Manager $50,000 €42,000
Customer Experience Specialist $40,000 €33,000
Call Center Supervisor $45,000 €37,000
Client Success Manager $60,000 €50,000

Key facts about Qualifi Customer Service Excellence Training

- Enhance customer service skills through Qualifi Customer Service Excellence Training
- Learn effective communication, problem-solving, and conflict resolution
- Gain industry-specific knowledge and practical skills
- Improve customer satisfaction and loyalty
- Develop a customer-centric approach
- Interactive and engaging training sessions
- Real-world case studies and scenarios
- Experienced industry professionals as trainers
- Practical tools and techniques for immediate application
- Elevate your career in customer service
- Stay ahead in a competitive market
- Boost your organization's reputation and success
- Join now to excel in customer service excellence!

Why this course?

According to the Bureau of Labor Statistics Jobs in Qualifi Customer Service Excellence Training industry are expected to grow by 10% over the next decade
Average annual salary for Customer Service Representatives in the UK is £22,000 Customer service skills are ranked as the most important factor in hiring decisions by 93% of employers
UK businesses lose an estimated £37 billion each year due to poor customer service Investing in customer service training can result in a 10-30% increase in customer satisfaction

Who should enrol in Qualifi Customer Service Excellence Training?

This course is designed for individuals who are looking to enhance their customer service skills and excel in their roles. Whether you are a customer service representative, team leader, manager, or business owner, this training will provide you with the tools and knowledge needed to deliver exceptional customer service.

Customer service representatives Over 70% of UK consumers say that customer service plays a crucial role in their purchasing decisions.
Team leaders Nearly 90% of UK customers are more likely to return to a company that provides excellent customer service.
Managers UK businesses lose an estimated £37 billion each year due to poor customer service.
Business owners Companies that prioritize customer service experience a 60% higher profit margin than those that do not.

By enrolling in this course, you will learn how to effectively communicate with customers, handle challenging situations, and build long-lasting relationships. Whether you are new to customer service or looking to enhance your existing skills, this training will help you stand out in today's competitive market.