Qualifi Customer Service Course Online

Thursday, 21 November 2024 11:41:57

International Students can apply

Apply Now     Viewbook

Qualifi Customer Service Course Online

Overview

Our Qualifi Customer Service Course Online is designed to equip learners with the essential knowledge and skills needed to excel in today's fast-paced digital world. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
With a focus on theoretical concepts and practical applications, students will gain a deep understanding of customer service principles and strategies.
Whether you are looking to enhance your career prospects or improve your customer service skills, this course is perfect for you.
Join us today and take the first step towards a successful career in customer service!

Enhance your customer service skills with our Qualifi Customer Service Course Online. This comprehensive program covers essential topics such as effective communication, problem-solving, and building customer relationships. Through interactive modules and real-world case studies, you will learn how to exceed customer expectations and drive business success. Our experienced instructors will guide you through practical exercises and assessments to ensure you master the art of exceptional customer service. Join us today and take your career to the next level!


Key topics include:
- Communication
- Problem-solving
- Customer relationships
- Business success. (1)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to Customer Service
• Understanding Customer Needs
• Effective Communication Skills
• Handling Difficult Customers
• Building Customer Relationships
• Problem-Solving and Decision Making
• Time Management in Customer Service
• Managing Customer Feedback
• Customer Service in a Digital Age
• Customer Service Best Practices

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

-

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative $30,000 €25,000
Customer Service Manager $50,000 €42,000
Call Center Supervisor $40,000 €33,000
Technical Support Specialist $45,000 €37,000
Client Success Manager $60,000 €50,000

Key facts about Qualifi Customer Service Course Online

- The Qualifi Customer Service Course Online offers comprehensive training in customer service skills, communication techniques, and problem-solving strategies.
- Participants will learn how to handle customer inquiries, complaints, and feedback effectively, enhancing customer satisfaction and loyalty.
- The course is designed to meet the needs of various industries, including retail, hospitality, healthcare, and telecommunications.
- Upon completion, learners will be equipped with the knowledge and skills to excel in customer service roles and contribute to the success of their organizations.
- Unique features of the course include interactive modules, real-world case studies, and practical exercises to reinforce learning.
- Enroll in the Qualifi Customer Service Course Online today to elevate your customer service skills and advance your career in the service industry.

Why this course?

According to the Bureau of Labor Statistics, jobs in Qualifi Customer Service Course Online industry are expected to grow by 15% over the next decade.
This growth reflects the increasing demand for skilled customer service professionals in the UK market. With the rise of e-commerce and online businesses, companies are placing a greater emphasis on providing exceptional customer service to retain and attract customers. The Qualifi Customer Service Course Online equips individuals with the necessary skills and knowledge to excel in this competitive industry.
By enrolling in this course, individuals can enhance their career prospects and secure lucrative positions in customer service roles. The course covers a wide range of topics, including communication skills, problem-solving techniques, and conflict resolution strategies, making graduates highly sought after by employers.

Who should enrol in Qualifi Customer Service Course Online?

This course is designed for individuals who are looking to enhance their customer service skills and advance their career in the service industry. Whether you are just starting out in your career or looking to upskill, this course will provide you with the knowledge and tools needed to excel in a customer-facing role.

Recent studies show that 86% of UK consumers are willing to pay more for a better customer experience.
Over 70% of UK consumers say that good customer service plays a key role in their loyalty to a brand.
According to research, 55% of UK consumers have switched brands due to poor customer service.
Customer service roles are projected to grow by 8% in the UK over the next five years, creating ample job opportunities.

By enrolling in this course, you will learn how to effectively communicate with customers, handle challenging situations, and build strong relationships that drive customer loyalty. Whether you work in retail, hospitality, or any other customer-facing industry, this course will equip you with the skills needed to succeed in today's competitive market.