Qualifi Accredited Diploma in Customer Service

Thursday, 21 November 2024 12:03:10

International Students can apply

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Qualifi Accredited Diploma in Customer Service

Overview

Our Qualifi Accredited Diploma in Customer Service is designed to equip learners with the essential knowledge and skills needed to excel in today's fast-paced digital world. This comprehensive course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
With a focus on customer service strategies, communication techniques, and problem-solving skills, students will develop the expertise required to thrive in various industries.
Whether you are a seasoned professional looking to enhance your skills or a newcomer to the field, this diploma will provide you with the tools necessary for success.
Enroll today and take the first step towards a rewarding career in customer service.

Enhance your customer service skills with our Qualifi Accredited Diploma in Customer Service. This comprehensive program equips you with the knowledge and expertise to excel in the fast-paced world of customer relations. From effective communication strategies to problem-solving techniques, you will learn how to exceed customer expectations and drive business success. Our industry-experienced instructors will guide you through real-world case studies and practical exercises, ensuring you are well-prepared for the demands of the modern marketplace. Join us and take your customer service career to the next level!

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Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Principles of Customer Service
• Customer Relationship Management
• Effective Communication Skills
• Handling Difficult Customers
• Customer Service in a Digital Age
• Complaint Handling and Conflict Resolution
• Customer Service Team Management
• Customer Service Quality and Standards
• Customer Service Strategy and Planning
• Customer Service Performance Measurement and Improvement

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Manager $50,000 €45,000
Customer Support Specialist $35,000 €31,500
Client Relations Coordinator $45,000 €40,500
Customer Experience Analyst $55,000 €49,500
Customer Success Manager $60,000 €54,000
Technical Support Specialist $40,000 €36,000

Key facts about Qualifi Accredited Diploma in Customer Service

- Develop essential customer service skills through our Qualifi Accredited Diploma in Customer Service
- Gain practical knowledge in handling customer inquiries, complaints, and feedback
- Enhance communication and problem-solving abilities to excel in customer-facing roles
- Acquire industry-relevant skills to meet the demands of the customer service sector
- Learn to build strong customer relationships and deliver exceptional service
- Benefit from interactive learning materials and real-world case studies
- Join a supportive online learning community to enhance your learning experience
- Prepare for a successful career in customer service with our comprehensive diploma program.

Why this course?

According to the Bureau of Labor Statistics Jobs in Customer Service industry are expected to grow by 5% over the next decade
The Qualifi Accredited Diploma in Customer Service is crucial in meeting the increasing demand for skilled professionals in the industry. With jobs projected to grow by 5% over the next decade, there is a clear need for individuals with specialized training in customer service. Having this diploma can significantly enhance career prospects and earning potential. In the UK market, customer service roles offer an average salary of £25,000 per year, with opportunities for advancement and higher salaries with additional qualifications.

Who should enrol in Qualifi Accredited Diploma in Customer Service?

This course is designed for individuals who are looking to enhance their skills and knowledge in customer service. Whether you are already working in a customer-facing role or aspiring to do so, this Qualifi Accredited Diploma in Customer Service will provide you with the necessary tools to excel in the field.

According to a survey by PwC, 73% of UK consumers say that customer experience plays a role in their purchasing decisions.
Research by Microsoft found that 96% of UK consumers say customer service is an important factor in their choice of loyalty to a brand.
A study by Zendesk revealed that 62% of UK consumers have stopped doing business with a brand due to a poor customer service experience.

By enrolling in this course, you will learn how to effectively communicate with customers, handle challenging situations, and build long-lasting relationships. Whether you are in retail, hospitality, or any other industry that requires customer interaction, this diploma will equip you with the skills needed to succeed.