QCF Level 2 Diploma in Customer Service Fee

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International Students can apply

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QCF Level 2 Diploma in Customer Service Fee

Overview

The QCF Level 2 Diploma in Customer Service Fee is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience. With no case studies or practicals involved, students can focus on mastering key concepts and techniques that are crucial for excelling in customer service roles. Whether you are looking to enhance your career prospects or simply improve your customer service skills, this diploma will provide you with the necessary tools to thrive in the competitive business environment.

Embark on a rewarding journey towards mastering the art of customer service with our QCF Level 2 Diploma. This comprehensive program equips you with essential skills to excel in various customer-facing roles. From effective communication to problem-solving, you'll learn how to exceed customer expectations and drive satisfaction. Our experienced instructors will guide you through real-world scenarios, providing hands-on experience to enhance your learning. Whether you're new to the field or looking to advance your career, this diploma will open doors to exciting opportunities in the dynamic world of customer service. Enroll today and take the first step towards a successful future!

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Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer service in the retail sector
• Principles of customer service and delivery
• Understanding customer retention
• Understanding customer needs and expectations
• Communication in customer service
• Handling customer complaints and queries
• Building relationships with customers
• Teamwork in customer service
• Equality, diversity, and inclusion in customer service
• Personal development in customer service

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now

Got questions? Get in touch

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+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative $30,000 €25,000
Call Center Agent $28,000 €23,500
Retail Sales Associate $25,000 €21,000
Guest Services Coordinator $32,000 €27,000
Client Relations Specialist $35,000 €29,500
Customer Support Specialist $33,000 €28,000

Key facts about QCF Level 2 Diploma in Customer Service Fee

- The QCF Level 2 Diploma in Customer Service Fee equips learners with essential skills for the customer service industry.
- Key learning outcomes include understanding customer needs, effective communication, and resolving customer complaints.
- This diploma is highly relevant to various industries such as retail, hospitality, and call centers.
- Graduates are prepared to handle diverse customer interactions and provide exceptional service.
- The program emphasizes the importance of building strong customer relationships and enhancing customer satisfaction.
- Learners gain practical experience through role-playing scenarios and real-world case studies.
- Upon completion, individuals are equipped to excel in customer-facing roles and contribute to organizational success.

Why this course?

According to the Bureau of Labor Statistics Jobs in Customer Service Industry
are expected to grow by 5% over the next decade in the UK market
The QCF Level 2 Diploma in Customer Service Fee is crucial in meeting the growing demand for skilled professionals in the customer service industry. With jobs in this sector projected to increase by 5% over the next decade in the UK market, individuals with this qualification will be well-positioned to secure employment opportunities and advance their careers. Employers are seeking candidates with the necessary skills and knowledge to provide excellent customer service, making this diploma highly relevant and valuable in today's competitive job market. By obtaining this qualification, individuals can demonstrate their proficiency in handling customer inquiries, resolving issues, and maintaining positive customer relationships. This diploma equips individuals with the essential competencies needed to excel in various customer service roles, contributing to their professional growth and success in the industry.

Who should enrol in QCF Level 2 Diploma in Customer Service Fee?

This course is designed for individuals who are looking to enhance their skills and knowledge in customer service. Whether you are just starting out in your career or looking to upskill, this diploma will provide you with the necessary tools to excel in the field.

Recent graduates 23% of recent graduates in the UK are employed in customer service roles.
Career changers Over 50% of individuals who switch careers end up in customer service positions.
Entry-level employees Customer service is the most common entry-level job in the UK, with over 1.2 million people employed in the sector.

By enrolling in this course, you will gain valuable skills that are in high demand in the job market. Whether you are looking to kickstart your career or advance in your current role, this diploma will equip you with the necessary expertise to succeed in the customer service industry.