OfQual Listed Part time Customer Service Course

Thursday, 21 November 2024 11:03:23

International Students can apply

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OfQual Listed Part time Customer Service Course

Overview

Our OfQual Listed Part-time Customer Service Course is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace. With no case studies or practicals involved, students can focus on mastering key customer service concepts and techniques. Whether you are looking to enhance your career prospects or start a new role in customer service, this course provides a solid foundation. Enroll today and take the first step towards a rewarding career in customer service.

This OfQual Listed Part-time Customer Service Course is designed to equip you with the essential skills and knowledge needed to excel in the dynamic field of customer service. Through a combination of interactive lectures, practical exercises, and real-world case studies, you will learn how to effectively communicate with customers, resolve conflicts, and exceed their expectations. Taught by industry experts, this course will provide you with the tools to deliver exceptional customer service and enhance customer satisfaction. Whether you are new to the field or looking to advance your career, this course will help you stand out in the competitive job market. Enroll today and take the first step towards a successful career in customer service.

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Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to Customer Service
• Effective Communication Skills
• Handling Difficult Customers
• Problem Solving and Decision Making
• Building Customer Relationships
• Time Management in Customer Service
• Conflict Resolution
• Customer Service in a Digital Age
• Customer Service Best Practices
• Managing Customer Feedback and Complaints

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative $30,000 €25,000
Call Center Agent $28,000 €23,500
Customer Support Specialist $35,000 €29,500
Client Services Coordinator $32,000 €27,000
Technical Support Specialist $40,000 €33,500

Key facts about OfQual Listed Part time Customer Service Course

- Gain practical customer service skills
- Learn effective communication techniques
- Understand customer needs and expectations
- Develop problem-solving abilities
- Enhance interpersonal skills
- Industry-relevant content
- Taught by experienced professionals
- Flexible part-time schedule
- Interactive online learning platform
- Real-world case studies and scenarios
- Suitable for beginners and experienced professionals alike
- Improve job prospects and career advancement opportunities
- OfQual listed for quality assurance and credibility
- Affordable tuition fees
- Join a supportive learning community
- Start your customer service journey today!

Why this course?

According to the Bureau of Labor Statistics Jobs in OfQual Listed Part time Customer Service Course industry are expected to grow by X% over the next decade
£25,000 Average annual salary for customer service representatives in the UK
15% Projected growth rate for customer service jobs in the UK
£1.2 billion Estimated annual revenue of the customer service industry in the UK

Who should enrol in OfQual Listed Part time Customer Service Course?

This course is designed for individuals who are looking to enhance their customer service skills and advance their career in the service industry. Whether you are a seasoned professional or just starting out, this course will provide you with the knowledge and tools needed to excel in customer service roles.

Recent graduates 32% of recent graduates in the UK are employed in customer service roles.
Career changers Over 50% of individuals who switch careers end up in customer service positions.
Entry-level employees Customer service is the most common entry-level job in the UK.
Professionals seeking advancement 70% of professionals believe customer service skills are essential for career growth.

Whether you are looking to kickstart your career, switch industries, or climb the corporate ladder, this course will equip you with the necessary skills to succeed in the competitive world of customer service.