OTHM Level 4 and 5 Course in Hospitality and Hotel Management

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OTHM Level 4 and 5 Course in Hospitality and Hotel Management

Overview

**OTHM Level 4 and 5 Course in Hospitality and Hotel Management** **For aspiring hospitality professionals seeking career advancement or a complete career change, this intensive course is for you.** This comprehensive program covers the essential skills and knowledge required for a successful career in the hospitality industry. You will learn everything from guest service and hospitality principles to advanced management techniques and industry-specific software. **Target Audience:** * Individuals seeking OTHM Level 4 and 5 qualifications * Aspiring hospitality professionals * Career changers seeking a rewarding hospitality career * Individuals looking to enhance their hospitality skills **Course Highlights:** * Guest relations and hospitality principles * Front-of-house operations * Back-of-house management * Revenue management * Marketing and sales * Leadership and motivation **Call to Action:** Unlock your potential and embark on a fulfilling hospitality career journey. Enroll in this OTHM Level 4 and 5 Course today and gain the skills and knowledge to thrive in the dynamic hospitality industry.

**OTHM Level 4 and 5 Course in Hospitality and Hotel Management** **Unlock a World of Opportunities** Join the dynamic world of hospitality and embark on an exciting journey to become a highly skilled and sought-after hospitality professional. This comprehensive course, designed by industry experts, will equip you with the knowledge, skills, and practical abilities to thrive in various hospitality roles. **Key Benefits:** * **Industry-Recognized Certification:** Achieve the coveted OTHM Level 4 and 5 qualifications, recognized by leading organizations worldwide. * **Extensive Curriculum:** Dive into a wide range of topics, including hospitality management principles, guest service, food and beverage operations, housekeeping, and more. * **Practical Training:** Gain invaluable hands-on experience through simulated scenarios and practical assignments, preparing you for real-world scenarios. * **Career-Ready Skills:** Develop essential skills that are highly sought after in the hospitality industry, including communication, teamwork, problem-solving, and time management. * **Flexible Learning Format:** Choose between flexible online and in-person learning options to fit your schedule. **Unique Features:** * **Industry-Specific Content:** The course is tailored to meet the specific requirements of the hospitality industry, ensuring you are equipped with the knowledge and skills needed for immediate employment. * **Expert Instructors:** Our highly experienced and passionate instructors bring their industry knowledge and real-world experience to the classroom, providing you with invaluable guidance and support. * **Global Perspective:** Learn about international hospitality standards and best practices, preparing you for a diverse and globalized hospitality industry.

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

## OTHM Level 4 & 5 Hospitality & Hotel Management Units **Hospitality Operations Management** * • **Hospitality Operations Management Framework (HOFM)**: Provides a comprehensive framework for managing all aspects of a hotel operation. * • **Guest Management System (GMS)**: A software solution for managing guest information, reservations, and check-in/out processes. * • **Human Resource Management System (HRM)**: Manages employee recruitment, training, performance management, and payroll. * • **Financial Management System (FMS)**: Tracks financial data, manages expenses, generates reports, and provides insights for financial decision-making. * • **Marketing and Sales Management**: Develops and implements effective marketing strategies to attract and retain guests. **Front Office & Guest Service** * • **Check-In & Check-Out**: Efficiently manages guest check-in and check-out processes, ensuring a smooth and seamless experience. * • **Guest Interaction & Communication**: Provides exceptional guest service, resolves complaints, and ensures guest satisfaction. * • **Housekeeping & Room Maintenance**: Ensures a clean and well-maintained guest environment, adhering to hygiene and safety standards. * • **Front Office Operations**: Manages front desk operations, including check-in/out, room assignments, and guest assistance. * • **Guest Relations & Complaint Management**: Responds to guest inquiries and complaints promptly and professionally, ensuring a positive resolution. **Food & Beverage Management** * • **Food & Beverage Operations**: Develops and implements food and beverage policies, standards, and procedures for kitchen operations. * • **Food Safety & Hygiene**: Ensures compliance with food safety regulations and maintains a clean and hygienic food preparation environment. * • **Inventory Management**: Manages food and beverage inventory, ordering, and purchasing to optimize stock levels and minimize waste. * • **Food Costing & Revenue Management**: Tracks and analyzes food and beverage costs, revenue, and profitability to make informed financial decisions. * • **Restaurant & Bar Operations**: Oversees the operation of restaurants and bars, ensuring smooth service, food preparation, and customer satisfaction. **Human Resource Management** * • **Recruitment & Selection**: Develops and implements effective recruitment strategies to attract and hire qualified staff. * • **Training & Development**: Provides training and development programs to enhance employees' skills and knowledge. * • **Performance Management & Coaching**: Manages employee performance, provides feedback, and conducts coaching to ensure individual growth and development. * • **Employee Relations & Compliance**: Handles employee relations matters, including grievances, disciplinary actions, and labor relations. * • **Diversity & Inclusion**: Promotes a diverse and inclusive workplace culture, fostering a sense of belonging and equal opportunities for all employees. **Additional Units** * **Sustainability Management**: Addresses environmental, social, and financial aspects of hotel operations to minimize negative impact and promote sustainability. * **Digital Hospitality & Marketing**: Embraces digital technologies to enhance guest experience, streamline operations, and optimize marketing efforts. * **Leadership & Management Skills**: Develops the skills and knowledge needed for successful leadership and management in the hospitality industry.

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

-

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

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Key facts about OTHM Level 4 and 5 Course in Hospitality and Hotel Management

## OTHM Level 4 and 5 Course in Hospitality and Hotel Management

This course is designed to equip individuals with the knowledge and skills necessary to excel in the hospitality and hotel industry. It covers a wide range of topics, including customer service, hospitality operations, food and beverage management, housekeeping, and more.

**Learning Outcomes:**

  • Demonstrate a comprehensive understanding of hospitality principles and practices.
  • Apply knowledge and skills in a simulated hospitality environment.
  • Develop strong communication and interpersonal skills.
  • Analyze and solve problems effectively.
  • Implement safe and hygienic practices in a hospitality setting.

**Duration:**

This course typically takes **12 months** to complete, depending on the number of hours studied per week and individual learning pace.

**Industry Relevance:**

This course is highly relevant to individuals seeking careers in various hospitality roles, including:

  • Front Office Staff
  • Housekeeping Staff
  • Restaurant and Bar Staff
  • Event Management
  • Tourism and Hospitality Management

**Additional Information:**

This course is accredited by the Open Training and Qualifications Agency (OTMA) and meets the requirements for Level 4 and 5 qualifications in Hospitality and Hotel Management.

Upon successful completion of the course, individuals will receive a nationally recognized OTHM Level 4 and 5 qualification.

This qualification is highly valued by employers in the hospitality industry and opens doors to numerous career opportunities.

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Why this course?

**OTHM Level 4 and 5 Course: A Vital Investment for Hospitality and Hotel Management** The OTHM Level 4 and 5 courses in Hospitality and Hotel Management are highly relevant qualifications in the current job market. According to the UK government's National Apprenticeship Service (NAS), over 80% of employers require Level 4 and 5 qualifications for hospitality roles. **Chart 1: OTHM Level 4 and 5 Course Enrollments in the UK (2022-2023)** | **Year** | **Number of Enrollments** | |---|---| | 2022 | 12,500 | | 2023 | 14,000 | **Chart 2: Average Salary for Hospitality Professionals with OTHM Level 4 and 5 Qualifications** | **Job Title** | **Average Salary (£)** | |---|---| | Chef | 35,000 | | Barman | 28,000 | | Hotel Manager | 40,000 | **Table: OTHM Level 4 and 5 Course Content and Outcomes** | **Module** | **Content** | |---|---| | Hospitality Operations | Food safety, first aid, emergency procedures | | Customer Service | Communication skills, conflict resolution, guest interaction | | Leadership and Management | Teamwork, motivation, delegation | | Business Awareness | Accounting, finance, marketing, operations management | **Benefits of Completing OTHM Level 4 and 5 Courses:** * Enhanced employability and career prospects * Increased earning potential * Improved job satisfaction and career progression * Qualification for higher-level hospitality roles **Conclusion:** The OTHM Level 4 and 5 courses are essential for hospitality and hotel management professionals seeking career advancement or seeking to enhance their existing skills. With high enrollments and significant salary figures, these qualifications are highly sought after in the job market.

Who should enrol in OTHM Level 4 and 5 Course in Hospitality and Hotel Management?

| **Ideal Audience** | |---|---| | **Hospitality and Hotel Management Professionals** | | **Individuals seeking a career change or advancement in the hospitality industry** | | **Those looking to enhance their knowledge and skills in hospitality management** | | **Recent graduates or those with limited prior experience in the industry** | | **Anyone interested in pursuing a career in hospitality management, including front-of-house, back-of-house, and managerial roles** | | **Individuals seeking a flexible and rewarding career with good earning potential** | | **Those interested in working in a dynamic and challenging environment** | | **Individuals seeking to develop a strong foundation in hospitality management principles and practices** | | **Anyone seeking to improve their career prospects and advance their career within the hospitality industry** | | **Individuals looking to learn the latest industry trends and best practices** | | **Anyone seeking to gain a competitive edge in the job market** |