Who should enrol in OTHM Level 2 Diploma in Customer Service Price?
This course is designed for individuals who are looking to enhance their skills and knowledge in customer service. Whether you are a new entrant to the field or an experienced professional seeking to upskill, this diploma will provide you with the necessary tools to excel in the customer service industry.
According to a survey by UK Customer Satisfaction Index, 76% of customers expect companies to understand their needs and expectations. |
Research by PwC found that 73% of consumers point to customer experience as an important factor in their purchasing decisions. |
A study by American Express revealed that 86% of customers are willing to pay more for a better customer experience. |
By enrolling in this course, you will learn how to effectively communicate with customers, handle complaints, and build strong relationships that drive customer loyalty. With the demand for exceptional customer service on the rise, this diploma will equip you with the skills needed to succeed in this competitive industry.