OTHM Accredited Automotive Customer Service Course

Wednesday, 04 December 2024 03:31:47

International Students can apply

Apply Now     Viewbook

OTHM Accredited Automotive Customer Service Course

Overview

Our OTHM Accredited Automotive Customer Service Course is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience. With no case studies or practicals involved, students can focus on mastering key concepts and strategies that are crucial in the automotive customer service industry. Whether you are a beginner or looking to enhance your existing skills, this course offers a comprehensive curriculum that will help you excel in your career. Enroll today and take the first step towards a successful future in automotive customer service.

Rev up your career with our Automotive Customer Service Course! Gain the skills and knowledge needed to excel in the fast-paced world of automotive customer service. Learn how to provide exceptional service, build strong customer relationships, and handle challenging situations with confidence. Our OTHM accredited program offers hands-on training and real-world experience to prepare you for success in the automotive industry. Whether you're a seasoned professional looking to advance your career or a newcomer eager to break into the field, this course is perfect for you. Enroll today and drive towards a brighter future!

(4)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to Automotive Customer Service
• Understanding Customer Needs in the Automotive Industry
• Effective Communication Skills for Automotive Customer Service
• Building Customer Relationships in the Automotive Sector
• Handling Customer Complaints and Resolving Issues
• Sales Techniques for Automotive Customer Service
• Managing Customer Expectations in the Automotive Industry
• Automotive Service Excellence and Quality Standards
• Technology and Innovation in Automotive Customer Service
• Ethical Practices in Automotive Customer Service

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

-

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Job Title Salary (USD $) Salary (Euro €)
Automotive Service Advisor 40,000 35,000
Customer Service Manager 60,000 52,000
Automotive Sales Representative 45,000 39,000
Parts Specialist 35,000 30,000
Service Writer 38,000 33,000

Key facts about OTHM Accredited Automotive Customer Service Course

- Develop essential customer service skills in the automotive industry
- Understand customer needs and expectations to enhance satisfaction
- Learn effective communication techniques for positive interactions
- Gain knowledge of automotive products and services for informed assistance
- Acquire problem-solving skills to address customer concerns
- Enhance professionalism and build trust with clients
- Industry-relevant training for automotive customer service roles
- Practical insights and hands-on experience for real-world applications
- Interactive learning environment with industry experts
- Comprehensive curriculum tailored to automotive service requirements
- Prepare for a successful career in automotive customer service
- Boost employability and advancement opportunities in the industry
- Stand out with specialized skills and knowledge in customer service within the automotive sector.

Why this course?

According to the Bureau of Labor Statistics Jobs in Automotive Customer Service industry are expected to grow by 5% over the next decade
The OTHM Accredited Automotive Customer Service Course plays a crucial role in meeting the increasing demand for skilled professionals in the automotive industry. With a projected growth of 5% in job opportunities over the next decade, there is a clear need for well-trained individuals who can provide exceptional customer service in this sector. This course equips students with the necessary knowledge and skills to excel in roles such as service advisors, customer service representatives, and parts specialists.

Who should enrol in OTHM Accredited Automotive Customer Service Course?

This course is ideal for individuals working in the automotive industry who want to enhance their customer service skills. Whether you are a service advisor, parts specialist, or sales representative, this course will provide you with the knowledge and tools to excel in your role.
According to a survey conducted by the Institute of Customer Service, 76% of UK consumers say that customer service is a key factor in their choice of retailer. By completing this course, you will be equipped to deliver exceptional customer service that will set your dealership apart from the competition.
Furthermore, research by Deloitte found that 62% of customers are willing to pay more for a great customer experience. By honing your customer service skills through this course, you will not only increase customer satisfaction but also drive revenue for your dealership.
Whether you are new to the automotive industry or have years of experience, this course will provide you with valuable insights and strategies to elevate your customer service game and achieve success in your career.