Fast track OfQual Accredited Customer Service Level 2 Course

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International Students can apply

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Fast track OfQual Accredited Customer Service Level 2 Course

Overview

Our Fast track OfQual Accredited Customer Service Level 2 Course is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience. With no case studies or practicals involved, students can focus on mastering key concepts and techniques that are crucial for excelling in customer service roles. Whether you are looking to enhance your career prospects or improve your customer service skills, this course is the perfect choice for individuals seeking to thrive in the competitive business environment.

Embark on a transformative journey with our Fast track OfQual Accredited Customer Service Level 2 Course. Dive into the world of exceptional customer service and hone your skills to exceed expectations. Learn the art of effective communication, problem-solving, and building lasting relationships with clients. Our comprehensive curriculum is designed to equip you with the tools and knowledge needed to thrive in the dynamic field of customer service. Join us and unlock endless opportunities for personal and professional growth. Take the first step towards a rewarding career in customer service today!

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Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer service
• Effective communication
• Handling customer complaints
• Building customer relationships
• Teamwork in customer service
• Dealing with difficult customers
• Customer service in different sectors
• Legislation and regulations in customer service
• Using technology in customer service
• Assessing customer service performance

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

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:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative $30,000 €25,000
Call Center Agent $28,000 €23,500
Retail Sales Associate $25,000 €21,000
Guest Relations Officer $32,000 €27,000
Client Success Manager $45,000 €37,500
Technical Support Specialist $40,000 €33,500
Customer Experience Manager $55,000 €46,000

Key facts about Fast track OfQual Accredited Customer Service Level 2 Course

- Gain essential customer service skills and knowledge through this Fast track OfQual Accredited Customer Service Level 2 Course
- Learn to effectively communicate with customers, handle complaints, and provide excellent service
- Understand the importance of customer satisfaction and retention in various industries
- Develop problem-solving and conflict resolution skills to enhance customer interactions
- Acquire practical experience through real-life case studies and scenarios
- Industry-relevant content tailored to meet the demands of customer service roles
- Enhance your employability and career prospects with a recognized qualification
- Flexible learning options to suit your schedule and pace of learning
- Access to experienced tutors and support throughout the course
- Equip yourself with the skills needed to excel in customer service roles across different sectors.

Why this course?

According to the Bureau of Labor Statistics, jobs in Fast track OfQual Accredited Customer Service Level 2 Course industry are expected to grow by 15% over the next decade.
The demand for skilled customer service professionals is on the rise in the UK, with an increasing number of companies prioritizing excellent customer experience. The Fast track OfQual Accredited Customer Service Level 2 Course equips individuals with the necessary skills and knowledge to excel in this competitive industry. With an average salary of £20,000 to £25,000 per year for customer service representatives in the UK, completing this course can lead to lucrative career opportunities. Employers are actively seeking candidates with accredited qualifications, making this course highly relevant and valuable in the job market. By enrolling in this course, individuals can enhance their employability and secure stable employment in the growing customer service sector.

Who should enrol in Fast track OfQual Accredited Customer Service Level 2 Course?

This course is designed for individuals who are looking to enhance their customer service skills and advance their career in the service industry. Whether you are just starting out in your career or looking to upskill, this Fast track OfQual Accredited Customer Service Level 2 Course is perfect for you.

Recent graduates 32% of recent graduates in the UK are employed in customer service roles.
Retail workers Over 2.9 million people in the UK work in the retail sector, many of whom require customer service skills.
Hospitality professionals The hospitality industry in the UK employs over 3.2 million people, with a strong emphasis on customer service.
Call center agents There are over 6,000 call centers in the UK, employing over 1 million people who rely on customer service skills.

Whether you are looking to enter the workforce or advance in your current role, this course will provide you with the necessary skills and knowledge to excel in customer service.