Fast Track RQF Level 2 Diploma in Customer Service

Saturday, 23 November 2024 05:53:44

International Students can apply

Apply Now     Viewbook

Fast Track RQF Level 2 Diploma in Customer Service

Overview

The Fast Track RQF Level 2 Diploma in Customer Service is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience. With no case studies or practicals involved, students can focus on mastering key concepts and techniques that are crucial for excelling in customer service roles. Whether you are looking to enhance your career prospects or enter the field of customer service, this diploma provides a solid foundation to help you achieve your goals.

Embark on a dynamic journey towards mastering customer service excellence with our Fast Track RQF Level 2 Diploma. This comprehensive program equips you with essential skills to deliver exceptional customer experiences, enhance communication, and build lasting relationships. Through interactive modules and practical assessments, you will gain a deep understanding of customer needs and expectations, empowering you to exceed industry standards. Our expert instructors will guide you every step of the way, ensuring you are well-prepared for a successful career in customer service. Join us today and fast-track your way to becoming a sought-after professional in this thriving field.

(3)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer service in the retail sector
• Principles of customer service and delivery
• Understanding customer needs and expectations
• Communication in customer service
• Handling customer queries and complaints
• Building relationships with customers
• Teamwork in customer service
• Equality, diversity, and inclusion in customer service
• Personal development in customer service
• Health and safety in customer service

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

-

40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

Apply Now

Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative $30,000 €25,000
Customer Service Supervisor $40,000 €35,000
Customer Service Manager $50,000 €45,000
Call Center Agent $25,000 €20,000
Client Relations Specialist $45,000 €40,000

Key facts about Fast Track RQF Level 2 Diploma in Customer Service

The Fast Track RQF Level 2 Diploma in Customer Service equips learners with essential skills for the industry.
Key learning outcomes include understanding customer needs, effective communication, and problem-solving.
Industry relevance is high, with a focus on enhancing customer experience and satisfaction.
Unique features include practical training, real-world scenarios, and interactive assessments.
Is this diploma suitable for individuals seeking to excel in customer service roles?

Why this course?

According to the Bureau of Labor Statistics, jobs in Fast Track RQF Level 2 Diploma in Customer Service industry are expected to grow by 15% over the next decade.
The Fast Track RQF Level 2 Diploma in Customer Service is crucial in meeting the increasing demand for skilled customer service professionals in the UK. With the projected growth in the industry, individuals with this qualification will be well-positioned to secure lucrative roles in various sectors such as retail, hospitality, and telecommunications. The diploma equips students with essential skills in communication, problem-solving, and conflict resolution, making them valuable assets to employers seeking to enhance customer satisfaction and loyalty. By obtaining this qualification, individuals can expect to earn an average salary of £20,000 to £25,000 per year, with opportunities for career advancement and higher earning potential in the long run.

Who should enrol in Fast Track RQF Level 2 Diploma in Customer Service?

This course is designed for individuals who are looking to enhance their skills and knowledge in the field of customer service. Whether you are just starting out in your career or looking to advance to a higher position, this Fast Track RQF Level 2 Diploma in Customer Service will provide you with the necessary tools to succeed in the industry. According to a survey conducted by the UK Customer Satisfaction Index, 76% of customers say that customer service is a true test of how much a company values them. This highlights the importance of having well-trained and skilled customer service professionals in any organization. The course is also ideal for those who are looking to improve their job prospects, as 85% of UK employers believe that customer service skills are essential for success in the workplace. By completing this diploma, you will be equipped with the skills and knowledge needed to excel in a customer service role. Furthermore, the course is suitable for individuals who are looking to increase their earning potential. Research shows that customer service representatives in the UK earn an average salary of £19,000 per year, with opportunities for advancement and higher salaries as you gain more experience and qualifications. Overall, this course is perfect for anyone who is passionate about delivering excellent customer service and is committed to building a successful career in the field. Whether you are looking to enter the industry for the first time or enhance your existing skills, this diploma will provide you with the necessary training and qualifications to achieve your goals.
76% of customers say customer service is a true test of how much a company values them
85% of UK employers believe customer service skills are essential for success in the workplace
Customer service representatives in the UK earn an average salary of £19,000 per year