Customer Service NVQ Level 2 Course Online

Thursday, 21 November 2024 11:41:16

International Students can apply

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Customer Service NVQ Level 2 Course Online

Overview

Our Customer Service NVQ Level 2 Course Online is designed to equip learners with essential knowledge and skills for success in today's digital landscape. With no case studies or practicals involved, this course offers flexibility and accessibility for students worldwide. Whether you're looking to enhance your customer service skills or pursue a career in the field, this course provides a comprehensive understanding of customer service principles and practices. Join us today and take the first step towards a rewarding career in customer service!

Enhance your customer service skills with our Customer Service NVQ Level 2 Course Online. This interactive program is designed to equip you with the knowledge and expertise needed to excel in a customer-facing role. Learn how to effectively communicate with customers, resolve conflicts, and provide exceptional service. Our flexible online platform allows you to study at your own pace, making it convenient for busy professionals. Join us today and take the first step towards a rewarding career in customer service.
Enroll now and unlock your potential!

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Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Understanding customer service
• Principles of customer service
• Delivering customer service
• Resolving customer service problems
• Building customer relationships
• Communication in customer service
• Team working in customer service
• Equality and diversity in customer service
• Handling customer complaints
• Developing customer relationships

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

:
:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Job Title Salary (USD $) Salary (Euro €)
Customer Service Representative 30,000 25,000
Call Center Agent 28,000 23,500
Client Support Specialist 35,000 29,500
Customer Success Manager 45,000 38,000
Technical Support Representative 40,000 33,500
Customer Service Supervisor 50,000 42,000

Key facts about Customer Service NVQ Level 2 Course Online

- This online Customer Service NVQ Level 2 course equips learners with essential skills for providing excellent customer service
- Participants will develop communication, problem-solving, and conflict resolution abilities
- The course is highly relevant to industries such as retail, hospitality, and call centers
- Upon completion, learners will be able to handle customer inquiries effectively and enhance customer satisfaction
- Unique features include interactive modules, real-life case studies, and practical assessments
- Enroll in this course to enhance your customer service skills and advance your career in various industries.

Why this course?

According to the Bureau of Labor Statistics Jobs in Customer Service NVQ Level 2 Course Online industry are expected to grow by X% over the next decade
In the UK market, the demand for customer service professionals is on the rise, with an estimated growth of 5% over the next decade. This growth translates to an increase in job opportunities and career advancement for individuals with a Customer Service NVQ Level 2 qualification.
Employers value candidates with formal training in customer service, as it demonstrates a commitment to excellence and professionalism in handling customer inquiries and concerns. Individuals who complete a Customer Service NVQ Level 2 Course Online can expect to earn an average salary of £20,000 to £25,000 per year, depending on experience and industry.

Who should enrol in Customer Service NVQ Level 2 Course Online?

This course is designed for individuals who are looking to enhance their customer service skills and advance their career in the field. Whether you are new to customer service or have some experience, this NVQ Level 2 course will provide you with the knowledge and practical skills needed to excel in this role.

- Recent statistics show that 78% of UK consumers expect excellent customer service when interacting with a company. - 67% of customers are willing to pay more for a product or service if they receive excellent customer service.
- 55% of UK consumers have stopped doing business with a company due to poor customer service. - Customer service representatives with NVQ qualifications are 20% more likely to be promoted within their company.

By enrolling in this online course, you will learn how to effectively communicate with customers, handle challenging situations, and exceed customer expectations. Whether you work in retail, hospitality, or any other customer-facing role, this course will equip you with the skills needed to deliver exceptional customer service and drive customer satisfaction.