Automotive Customer Service Qualification

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International Students can apply

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Automotive Customer Service Qualification

Overview

Our Automotive Customer Service Qualification is designed to equip learners with the essential knowledge and skills needed to excel in today's fast-paced digital world. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
With a focus on customer service in the automotive industry, students will learn how to effectively communicate with clients, handle inquiries, and resolve issues efficiently.
Whether you are a seasoned professional looking to enhance your skills or a newcomer to the field, this course will provide you with the tools you need to succeed.
Enroll today and take the first step towards a rewarding career in automotive customer service.

Are you passionate about cars and helping people? Our Automotive Customer Service Qualification course is designed to equip you with the skills and knowledge needed to excel in the fast-paced world of automotive customer service. From effective communication techniques to handling challenging situations with ease, this course will prepare you to provide top-notch service to customers in the automotive industry. Gain hands-on experience and learn from industry experts to enhance your customer service skills and boost your career prospects. Enroll now and take the first step towards a rewarding career in automotive customer service!

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Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Introduction to Automotive Customer Service • Communication Skills for Automotive Service Advisors • Understanding Automotive Systems • Customer Relationship Management in the Automotive Industry • Handling Customer Inquiries and Complaints • Sales Techniques for Automotive Service Advisors • Automotive Industry Regulations and Compliance • Time Management for Automotive Service Advisors • Building Customer Loyalty in the Automotive Industry • Automotive Technology and Trends in Customer Service

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

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:
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

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40% Cheaper

Our course fee is upto 40% cheaper than most universities and colleges.

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Accreditation

Apply Now

  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Job Title Salary (USD $) Salary (Euro €)
Automotive Customer Service Representative 35,000 30,000
Automotive Service Advisor 45,000 38,000
Automotive Parts Specialist 40,000 34,000
Automotive Warranty Administrator 50,000 42,000
Automotive Sales Consultant 60,000 51,000
Automotive Service Manager 70,000 59,000

Key facts about Automotive Customer Service Qualification

- Gain practical skills in handling customer inquiries, complaints, and requests in the automotive industry
- Learn to provide exceptional customer service to enhance customer satisfaction and loyalty
- Understand the importance of effective communication and problem-solving in automotive customer service
- Develop knowledge of automotive products, services, and industry standards
- Acquire the ability to build rapport with customers and create positive customer experiences
- Industry-relevant training to prepare for roles in automotive dealerships, service centers, and related businesses
- Unique focus on the specific needs and challenges of customer service in the automotive sector
- Practical training and real-world scenarios to apply learned skills in a professional setting
- Enhance employability and career prospects in the automotive industry with specialized customer service skills
- Equip yourself with the tools and knowledge to excel in a competitive automotive customer service environment.

Why this course?

According to the Bureau of Labor Statistics Jobs in Automotive Customer Service Qualification industry are expected to grow by X% over the next decade
In the UK, the automotive industry is a significant contributor to the economy, with a turnover of over £82 billion annually. The demand for qualified automotive customer service professionals is on the rise, with an increasing number of job opportunities becoming available.
With the advancement of technology in vehicles, there is a growing need for skilled individuals who can provide excellent customer service and technical support. This trend is expected to continue, leading to a steady increase in job prospects for those with Automotive Customer Service Qualification.

Who should enrol in Automotive Customer Service Qualification?

This course is designed for individuals working in the automotive industry who are looking to enhance their customer service skills and excel in their roles. Whether you are a service advisor, parts specialist, or sales representative, this qualification will provide you with the necessary tools and knowledge to deliver exceptional customer service.

According to a survey by Auto Trader, 88% of car buyers value excellent customer service when choosing a dealership.
Research from the Institute of Customer Service shows that 70% of customers are willing to pay more for a product or service if they receive excellent customer service.
In the UK, the automotive industry contributes £18.6 billion to the economy, highlighting the importance of providing top-notch customer service to maintain customer loyalty and drive sales.

By enrolling in this course, you will learn how to effectively communicate with customers, handle complaints, and build lasting relationships that will benefit both your career and the success of your dealership. Take the first step towards becoming a customer service expert in the automotive industry today!