RQF Qualification in Business Administration and Customer Service

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International Students can apply

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RQF Qualification in Business Administration and Customer Service

Overview

The RQF Qualification in Business Administration and Customer Service is designed to equip individuals with the skills and knowledge needed to excel in roles related to business administration and customer service. This qualification is ideal for aspiring professionals looking to enhance their understanding of business operations, customer relations, and administrative processes.


By completing this qualification, learners will gain valuable insights into effective communication, problem-solving, and organizational skills, making them valuable assets in the workplace.


Take the first step towards advancing your career in business administration and customer service today!

Embark on a transformative journey with our RQF Qualification in Business Administration and Customer Service. Gain essential skills in customer relations, business operations, and communication that are highly sought after in today's competitive job market. This comprehensive course offers hands-on training, real-world case studies, and expert guidance to prepare you for a successful career in various industries. Upon completion, you'll be equipped to excel in roles such as customer service manager, administrative assistant, or sales representative. Don't miss this opportunity to elevate your career prospects and stand out in the dynamic world of business administration. (34)

Entry requirements




International Students can apply

Joining our world will be life-changing with a student body representing over 157 nationalities.

LSIB is truly an international institution with history of welcoming students from around the world. With us, you're not just a student, you're a member.

Course Content

• Communicate in a business environment
• Manage personal and professional development
• Principles of customer service
• Understand customers
• Understand employer organisations
• Manage information and data
• Develop working relationships with colleagues
• Deliver customer service
• Resolve customer service problems
• Principles of business document production and information management

Assessment

The assessment is done via submission of assignment. There are no written exams.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration

The programme is available in two duration modes:

6 months: GBP £1250
9 months: GBP £950
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment

6 months - GBP £1250

9 months - GBP £950

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Accreditation

 Awarded by an OfQual regulated awarding body

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  • 1. Complete the online enrolment form and Pay enrolment fee of GBP £10.
  • 2. Wait for our email with course start dates and fee payment plans. Your course starts once you pay the course fee.
  • Apply Now
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Opportunity Description
Business Administrator Manage administrative tasks, coordinate office activities, and support business operations.
Customer Service Representative Interact with customers to handle inquiries, resolve issues, and provide exceptional service.
Office Manager Oversee daily operations, supervise staff, and ensure efficient office functioning.
Sales Support Coordinator Assist sales team with order processing, customer communication, and sales support activities.
Client Relationship Manager Build and maintain relationships with clients, address their needs, and ensure satisfaction.

Key facts about RQF Qualification in Business Administration and Customer Service

The RQF Qualification in Business Administration and Customer Service is designed to equip individuals with the necessary skills and knowledge to excel in roles that require a strong understanding of business operations and customer service principles. The learning outcomes of this qualification include developing effective communication skills, understanding business processes, and delivering exceptional customer service.
This qualification typically takes around 6-12 months to complete, depending on the learning pace of the individual. It consists of various modules that cover topics such as business communication, customer relationship management, and administrative procedures. Students will also have the opportunity to apply their learning in real-world scenarios to enhance their practical skills.
The RQF Qualification in Business Administration and Customer Service is highly relevant to a wide range of industries, including retail, hospitality, finance, and healthcare. Graduates of this qualification can pursue roles such as customer service representatives, administrative assistants, and office managers. Employers value individuals with a strong foundation in business administration and customer service, making this qualification highly sought after in the job market.
Overall, the RQF Qualification in Business Administration and Customer Service provides a comprehensive education that prepares individuals for successful careers in various industries by equipping them with the necessary skills and knowledge to excel in roles that require a strong understanding of business operations and customer service principles.

Why this course?

The Regulated Qualifications Framework (RQF) Qualification in Business Administration and Customer Service holds immense significance in today's market, especially in the UK. According to recent statistics, 85% of UK businesses believe that customer service is a key differentiator in a competitive market. This highlights the growing importance of skilled professionals in this field. Moreover, 70% of UK consumers are willing to spend more with companies that provide excellent customer service. This underscores the need for businesses to invest in training their staff to deliver exceptional customer experiences. A qualification in Business Administration and Customer Service from the RQF can provide individuals with the necessary skills and knowledge to meet these demands. In today's fast-paced business environment, employers are looking for candidates who not only have theoretical knowledge but also practical experience in handling customer interactions effectively. By obtaining an RQF qualification in Business Administration and Customer Service, individuals can demonstrate their commitment to professional development and enhance their career prospects in the competitive job market.

Who should enrol in RQF Qualification in Business Administration and Customer Service?

The ideal audience for the RQF Qualification in Business Administration and Customer Service are individuals looking to enhance their career prospects in the UK job market.
This qualification is perfect for those seeking to develop essential skills in customer service, communication, and administrative tasks.
With over 1.5 million people employed in administrative and customer service roles in the UK, this qualification can open doors to a wide range of job opportunities.
Whether you are a recent graduate, career changer, or someone looking to upskill, this course is designed to meet the needs of learners at various stages of their professional journey.