Welcome to the World of Hospitality and Tourism Management!

The Level 4 Diploma in Hospitality and Tourism Management is a comprehensive course that provides students with a solid foundation in the hospitality and tourism industry. This diploma covers a wide range of topics, including hospitality operations, customer service, event management, tourism principles, and marketing strategies. Students will gain practical skills in managing guest services, coordinating events, understanding travel trends, and promoting destinations. The course combines theoretical knowledge with practical application, preparing students for entry-level positions in the hospitality and tourism sectors. Upon completion, students will have the necessary skills and knowledge to pursue careers as hotel assistants, event coordinators, tour guides, customer service representatives, or explore various roles within the dynamic hospitality and tourism industry.

The qualifications have been created to develop and reward the hospitality and tourism managers of today and the future, and to continue to bring recognition and professionalism to the management sectors.Furthermore, we look to develop the team leaders, managers and leaders of the future through the creation and delivery of learning appropriate for industry.
The Level 4 Certificate provides an introduction to the main facets and operations of organisations. It introduces the challenges faced by modern day businesses. The qualification focuses on developing understanding, skills and abilities to equip the Learner with the awareness and aptitudes to be an effective organisational manager and leader.

Learning Outcomes
? To understand and apply the principles of management in hospitality and tourism.
? Review and apply the principles of business management within the industry.
? To understand and apply the principles of management in a specific environment.
? To improve the employability of learners by allowing them to explore the relationship between management theories and their practical application in the business world.
? Analyse problem solving techniques specific to business and industry.
? Select, collate, review and analyse information form a wide range of sources.
? Effectively use verbal and communication skills.
? Work independently and as part of a team.
? Manage one’s own personal development and growth.

This qualifications is approved and regulated by government regulated body Ofqual (Office of Qualifications and Examinations Regulation) to ensure consistent course quality.
- OfQual Qualification Number: 603/4399/0


Equivalences
This qualifications at Level 4 represent practical knowledge, skills, capabilities and competences that are assessed in academic terms as being equivalent to Higher National Certificates (HNC) and Year 1 of a three-year UK Bachelor’s degree programme.
Qualification structure
The Level 4 Diploma in Hospitality and Tourism Management consists of 4 mandatory units for a combined total of 120 credits.