Home / Essentials of Customer Service in Automotive Industry Programme
Home / Essentials of Customer Service in Automotive Industry Programme
Home / Essentials of Customer Service in Automotive Industry Programme
As part of the Professional Undergraduate Programme in Customer Service for the Automotive Industry, students are equipped with the necessary skills and knowledge to excel in the highly competitive automotive sector. This programme delves deep into the intricacies of customer service, with a specific focus on the unique challenges and opportunities that arise within the automotive industry.
| Course Code | Course Title | Credits |
|---|---|---|
| CUS101 | Introduction to Customer Service | 3 |
| AUT201 | Automotive Industry Overview | 4 |
| CUS203 | Customer Relationship Management | 3 |
| AUT305 | Customer Service in the Automotive Workshop | 4 |
Our programme is designed to provide students with a comprehensive understanding of customer service in the automotive industry. With a blend of theoretical knowledge and hands-on experience, graduates are well-equipped to meet the evolving demands of this dynamic field. The range of courses offered ensures that students are prepared for various roles within the industry, from customer service representatives to service advisors.
Join us today and take the first step towards a successful career in customer service in the automotive industry!