London School of International Business (LSIB)

Understanding the Basics of a Level 2 Certificate in ICT Systems Support

Welcome to the Level 2 Certificate in ICT Systems Support Course!

Congratulations on taking the first step towards advancing your career in ICT Systems Support. This course is designed to equip you with the fundamental knowledge and skills necessary to excel in the field of information and communication technology.

Here is a breakdown of the key topics covered in this course:

Module	Description
1. Introduction to ICT Systems Support	Learn about the importance of ICT systems support and the role it plays in modern organizations.
2. Hardware and Software Fundamentals	Gain a deep understanding of hardware and software components and their functions in ICT systems.
3. Network Security and Data Protection	Explore the principles of network security and how to safeguard data against cyber threats.
4. Troubleshooting and Technical Support	Develop troubleshooting skills and learn best practices for providing technical support to end-users.

By mastering the content of this course, you will be well-prepared to pursue a career in ICT Systems Support and make a significant impact in the ever-evolving technology landscape.

Start your journey towards success today!