London School of International Business (LSIB)

Understanding and Implementing ICT Systems Support: A Comprehensive Guide

Welcome to the Level 2 Certificate in ICT Systems Support course where you will acquire the necessary skills to understand and implement ICT systems effectively. This comprehensive guide will equip you with the knowledge and expertise needed to excel in the field of ICT support.

Course Modules	Description
1. Introduction to ICT Systems	This module will provide you with an overview of ICT systems and their importance in modern organizations.
2. Hardware and Software Support	You will learn how to provide hardware and software support to end-users, troubleshooting common issues and ensuring smooth operations.
3. Network Support	This module covers network support, including setting up and maintaining networks to ensure optimal performance.
4. Security and Data Protection	You will explore security measures and data protection strategies to safeguard ICT systems from cyber threats.

By completing this course, you will be well-equipped to provide efficient ICT systems support and contribute to the success of any organization. Join us on this learning journey and unlock your full potential in the world of ICT support!