London School of International Business (LSIB)

Frequently Asked Questions about Level 2 Certificate in ICT Systems Support

What is the Level 2 Certificate in ICT Systems Support?

The Level 2 Certificate in ICT Systems Support is a course designed to provide students with the essential skills and knowledge needed to work in entry-level IT support roles. This qualification covers a range of core IT subjects, including system maintenance, networking, and troubleshooting.

Who is this course suitable for?

This course is suitable for anyone looking to start a career in the IT support industry. Whether you are a recent graduate, career changer, or someone looking to upskill, the Level 2 Certificate in ICT Systems Support can help you take the first step towards a successful career in IT.

What will I learn in this course?

Module	Description
System Maintenance	Learn how to maintain and troubleshoot hardware and software systems.
Networking	Understand the basics of networking, including IP addressing and network protocols.
Troubleshooting	Develop problem-solving skills to identify and fix common IT issues.

How long does it take to complete the course?

The Level 2 Certificate in ICT Systems Support typically takes around 6 months to complete on a full-time basis. However, the duration may vary based on your study schedule and pace.

What career opportunities are available after completing this course?

Upon completion of the Level 2 Certificate in ICT Systems Support, you will be prepared for entry-level IT support roles such as IT technician, help desk support, and technical support specialist. This course can also serve as a stepping stone towards more advanced IT certifications and career paths.

Overall, the Level 2 Certificate in ICT Systems Support provides a solid foundation for anyone looking to kickstart their career in the exciting field of IT support. Get started on your journey today and unlock a world of opportunities in the fast-paced world of technology.