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London School of International Business (LSIB)

Understanding the Level 2 Certificate in Customer Service: A Comprehensive Product Guide

Are you ready to take your customer service skills to the next level? Look no further than the Level 2 Certificate in Customer Service. This comprehensive product guide will provide you with all the information you need to succeed in this course.

Course Name Level 2 Certificate in Customer Service
Duration 6 months
Assessment Multiple choice exams and practical assessments
Modules Customer service principles, communication in a customer service role, handling customer information, resolving problems, and delivering customer service to challenging customers

This course is perfect for anyone looking to enhance their customer service skills and progress in their career. With a focus on practical skills and real-world scenarios, you'll be well-equipped to excel in any customer-facing role.

Don't miss out on this opportunity to stand out from the crowd and become a customer service expert. Enroll in the Level 2 Certificate in Customer Service today!