London School of International Business (LSIB)

Frequently Asked Questions About Diploma in Customer Service

What courses are offered in the Diploma in Customer Service?

Here is an overview of the courses offered in the Diploma in Customer Service:

Course Code	Course Name	Credit Hours
CUST101	Introduction to Customer Service	3
CUST201	Effective Communication in Customer Service	3
CUST301	Customer Relationship Management	3
CUST401	Handling Customer Complaints	3

These courses are designed to provide students with a comprehensive understanding of customer service principles and strategies, equipping them with the skills needed to excel in a customer-centric role.

For more detailed information about each course, please refer to the course syllabus provided by the institution offering the Diploma in Customer Service.

By enrolling in this diploma program, students will gain valuable knowledge and practical experience that will enable them to thrive in a customer service environment and advance their careers in this field.