Undergraduate Certificate in Strategic Customer Relationship Management

Wednesday, 23 April 2025 16:24:47

International applicants and their qualifications are accepted

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Overview

Overview

Our Undergraduate Certificate in Strategic Customer Relationship Management is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
Through a comprehensive curriculum, students will gain a deep understanding of customer relationship management strategies, tools, and techniques.
Upon completion, graduates will be well-prepared to navigate the complexities of building and maintaining strong customer relationships in a competitive business environment.
Join us and take the first step towards a rewarding career in strategic customer relationship management.

Enhance your understanding of customer relationships with our Undergraduate Certificate in Strategic Customer Relationship Management. This comprehensive program delves into the intricacies of building and maintaining strong connections with clients, utilizing cutting-edge strategies and techniques. Learn how to analyze customer data, develop personalized marketing campaigns, and foster long-term loyalty. Our expert instructors will guide you through real-world case studies and hands-on projects, providing you with the practical skills needed to succeed in today's competitive business landscape. Elevate your career prospects and stand out in the job market with this valuable certificate. Enroll now and take the first step towards becoming a customer relationship management expert!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Customer Relationship Management
• Customer Behavior Analysis
• Strategic Marketing Planning
• Customer Loyalty Programs
• Data Analytics for Customer Insights
• Customer Relationship Management Technologies
• Customer Service Excellence
• Managing Customer Feedback and Complaints
• Building and Maintaining Customer Relationships
• Strategic Customer Relationship Management Implementation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Relationship Manager
Client Services Coordinator
Account Manager
Customer Success Specialist
Sales Support Representative
Client Relationship Associate

Key facts about Undergraduate Certificate in Strategic Customer Relationship Management

This undergraduate certificate program in Strategic Customer Relationship Management equips students with the skills to analyze customer behavior, develop effective marketing strategies, and enhance customer loyalty.

Key learning outcomes include understanding customer relationship management principles, implementing customer retention strategies, and utilizing data analytics for decision-making.

The program is highly relevant to industries such as retail, hospitality, and e-commerce, where customer satisfaction and loyalty are paramount.

Unique features of this certificate include hands-on projects, industry guest speakers, and networking opportunities with professionals in the field.

Upon completion, students will be prepared to drive customer engagement, increase sales, and build long-term relationships with clients.

Are you ready to take your customer relationship management skills to the next level? Join our program today and become a strategic leader in the industry.

Why this course?

An Undergraduate Certificate in Strategic Customer Relationship Management is crucial in meeting the growing demand for skilled professionals in the UK market. According to the Chartered Institute of Marketing, 86% of consumers are willing to pay more for a better customer experience, highlighting the importance of effective customer relationship management. The table below illustrates the increasing demand for professionals with expertise in strategic customer relationship management: | Industry Demand Statistics | UK Market | |---------------------------|------------| | 86% of consumers willing to pay more for better customer experience | £1.2 billion spent on CRM software in 2020 | | 75% of companies see CRM as a key to business success | 20% increase in CRM job postings in the last year | | 65% of companies have implemented CRM systems | Average salary for CRM professionals: £40,000 per year | With the UK market spending £1.2 billion on CRM software in 2020 and a 20% increase in CRM job postings, obtaining an Undergraduate Certificate in Strategic Customer Relationship Management is essential for individuals looking to excel in this competitive industry.

Who should enrol in Undergraduate Certificate in Strategic Customer Relationship Management ?

This course is designed for individuals who are looking to enhance their skills in strategic customer relationship management. Whether you are a marketing professional, sales executive, or business owner, this certificate program will provide you with the knowledge and tools needed to effectively manage and nurture customer relationships. According to a study by the Institute of Customer Service, 70% of UK consumers say that good customer service plays a key role in their loyalty to a brand. By completing this course, you will learn how to build strong relationships with customers, increase customer satisfaction, and ultimately drive business growth. In addition, research from PwC shows that 73% of UK consumers point to customer experience as an important factor in their purchasing decisions. This course will teach you how to create a positive customer experience through effective communication, problem-solving, and relationship-building strategies. By enrolling in the Undergraduate Certificate in Strategic Customer Relationship Management, you will be equipped with the skills and knowledge to excel in today's competitive business landscape. Join us and take your customer relationships to the next level.
70% of UK consumers value good customer service 73% of UK consumers consider customer experience in purchasing decisions