Undergraduate Certificate in Hospitality and Customer Service

Thursday, 03 April 2025 19:57:37

International applicants and their qualifications are accepted

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Overview

Overview

Our Undergraduate Certificate in Hospitality and Customer Service is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.

Through a comprehensive curriculum, students will gain a deep understanding of customer service principles, hospitality management, and effective communication strategies.

With no case studies or practicals involved, this program focuses on theoretical concepts and practical applications, ensuring graduates are well-prepared for a variety of roles in the hospitality industry.

Join us today and take the first step towards a rewarding career in hospitality and customer service!

Embark on a journey towards excellence in the hospitality industry with our Undergraduate Certificate in Hospitality and Customer Service. This comprehensive program equips students with the essential skills and knowledge needed to thrive in a fast-paced and dynamic environment. From mastering the art of customer service to understanding the intricacies of hotel management, our expert instructors will guide you every step of the way. Gain hands-on experience through practical training and internships, ensuring you are well-prepared for a successful career in the hospitality sector. Join us and unlock endless opportunities in this exciting and rewarding field.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Hospitality Industry
• Customer Service Fundamentals
• Food and Beverage Operations
• Front Office Management
• Housekeeping Management
• Marketing for Hospitality
• Event Planning and Management
• Hospitality Law and Ethics
• Revenue Management in Hospitality
• Leadership in Hospitality Operations

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative
Front Desk Agent
Guest Relations Coordinator
Hotel Receptionist
Concierge
Reservation Agent
Event Coordinator

Key facts about Undergraduate Certificate in Hospitality and Customer Service

This undergraduate certificate in Hospitality and Customer Service provides students with essential skills in customer service, communication, and problem-solving.
?Upon completion, students will be equipped to excel in various roles within the hospitality industry, such as front desk agents, guest service representatives, or concierge.
?The program emphasizes practical training and real-world experience to ensure graduates are industry-ready.
?Students will learn how to deliver exceptional customer service, manage guest inquiries and complaints, and enhance overall guest satisfaction.
?Unique features include hands-on training in simulated hospitality environments, industry guest speakers, and networking opportunities with leading hospitality professionals.

Why this course?

An Undergraduate Certificate in Hospitality and Customer Service is crucial in meeting the growing demand for skilled professionals in the hospitality industry. According to the UK Hospitality Workforce Survey, the sector employs over 3.2 million people and contributes £73 billion to the economy annually. With the rise of tourism and dining out experiences, there is a pressing need for individuals with specialized knowledge in customer service and hospitality management. The table below highlights the importance of obtaining an Undergraduate Certificate in Hospitality and Customer Service:
Statistic Value
Employment in Hospitality Sector 3.2 million
Annual Contribution to Economy £73 billion
By obtaining this certificate, individuals can enhance their job prospects and advance their careers in a thriving industry. The skills and knowledge gained through this program are highly relevant and in-demand, making it a valuable investment for those looking to excel in the hospitality and customer service field.

Who should enrol in Undergraduate Certificate in Hospitality and Customer Service?

This course is designed for individuals who are passionate about the hospitality industry and are looking to enhance their customer service skills. Whether you are a student exploring career options or a professional seeking to upskill, this certificate program will provide you with the necessary knowledge and expertise to excel in the field.

According to Statista, the UK hospitality industry is projected to reach a market value of £102 billion by 2025.
The UK tourism sector contributes over £145 billion to the economy annually, employing over 3.1 million people.
Research shows that 86% of customers are willing to pay more for a better customer experience.

By enrolling in this program, you will gain valuable insights into the industry trends, customer expectations, and best practices for delivering exceptional service. Whether you aspire to work in hotels, restaurants, event planning, or any other hospitality-related field, this certificate will equip you with the skills needed to succeed.