Undergraduate Certificate in Customer Service in Facility Management

Friday, 03 January 2025 05:42:28

International applicants and their qualifications are accepted

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Overview

Overview

Our Undergraduate Certificate in Customer Service in Facility Management is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
Through a comprehensive curriculum, students will gain a deep understanding of customer service principles and practices in facility management.
Upon completion, graduates will be well-prepared to excel in various customer service roles within the facility management industry.
Join us today and take the first step towards a rewarding career in customer service!

Enhance your career with our Undergraduate Certificate in Customer Service in Facility Management. This comprehensive program equips you with the skills and knowledge needed to excel in the dynamic field of facility management. Learn how to deliver exceptional customer service, manage facilities efficiently, and create a positive experience for clients and visitors. Our expert instructors will guide you through real-world scenarios and practical exercises, ensuring you are well-prepared for success in this in-demand industry. Join us and take the first step towards a rewarding career in facility management!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Facility Management • Customer Service Principles • Communication Skills for Customer Service • Facility Maintenance and Operations • Customer Relationship Management • Service Recovery and Conflict Resolution • Technology in Customer Service • Health and Safety in Facility Management • Quality Assurance in Customer Service • Professional Development in Facility Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative
Facility Coordinator
Client Relations Manager
Facility Operations Specialist
Customer Experience Manager
Facility Maintenance Supervisor
Customer Support Specialist

Key facts about Undergraduate Certificate in Customer Service in Facility Management

This Undergraduate Certificate in Customer Service in Facility Management equips students with practical skills in managing customer service within facility management settings.
The program focuses on enhancing communication, problem-solving, and conflict resolution skills to deliver exceptional customer service experiences.
Students will learn industry-specific knowledge to address customer needs effectively and efficiently.
The curriculum covers topics such as customer relationship management, service quality, and facility operations.
Upon completion, graduates can pursue roles in facility management, property management, and related fields.
This certificate program offers hands-on training and real-world scenarios to prepare students for the demands of the industry.
Enroll in this program to develop the essential skills needed to excel in customer service within facility management.

Why this course?

Industry Demand Relevance
The UK facility management market is projected to reach £117 billion by 2025. Customer service is a key aspect of facility management, with 86% of customers willing to pay more for better service.
There is a growing need for skilled professionals in facility management, with 67% of employers struggling to find qualified candidates. A certificate in customer service in facility management equips individuals with the necessary skills to meet industry demands.

With the increasing market size and demand for qualified professionals, obtaining an Undergraduate Certificate in Customer Service in Facility Management is essential for individuals looking to excel in the industry and secure lucrative career opportunities.

Who should enrol in Undergraduate Certificate in Customer Service in Facility Management ?

This course is designed for individuals looking to enhance their skills in customer service within the facility management industry. Whether you are a student exploring career opportunities or a professional seeking to upskill, this certificate program is tailored to meet your needs. | Statistics | |---------------------| | 87% of UK consumers | | believe that good customer service is | | essential when choosing a company | | 70% of customers | | are willing to spend more with companies | | that provide excellent customer service | | 64% of consumers | | have avoided a company due to poor customer service | By enrolling in this course, you will gain practical knowledge and hands-on experience to excel in customer service roles within facility management. Join us and become a valuable asset in an industry where customer satisfaction is paramount.