Undergraduate Certificate in Cloud Service Desk Administration

Sunday, 14 September 2025 00:53:53

International applicants and their qualifications are accepted

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Overview

Overview

Cloud Service Desk Administration


Designed for IT professionals and aspiring administrators, this Undergraduate Certificate program equips learners with the skills to manage and support cloud-based services.


Gain expertise in cloud service desk administration, including cloud service management, incident management, and problem management.


Some of the key topics covered in this program include:

Cloud service management, incident management, problem management, change management, and service level management.


Develop your knowledge of cloud-based technologies, including AWS, Azure, and Google Cloud Platform.


Learn how to design, implement, and manage a cloud service desk that meets the needs of your organization.


Take the first step towards a career in cloud service desk administration and explore this exciting opportunity further.

Cloud Service Desk Administration is a game-changing course that equips you with the skills to manage and support cloud-based IT services. By specializing in cloud service desk administration, you'll gain hands-on experience in incident management, problem management, and change management. This cloud service desk administration course offers cloud computing, IT service management, and business analysis. You'll benefit from cloud service desk administration, enhancing your career prospects in IT and technology. Upon completion, you'll be able to design, implement, and manage cloud-based service desks, ensuring seamless IT service delivery.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
IT Service Management (ISM) Foundation •
Cloud Service Desk Administration •
Service Desk Operations and Management •
Cloud Computing Fundamentals •
IT Service Management (ISM) Processes •
Cloud Security and Compliance •
Service Level Management (SLM) and Incident Management •
Cloud Cost Management and Optimization •
IT Service Management (ISM) Tools and Technologies •
Cloud Migration and Deployment Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Cloud Service Desk Administration

The Undergraduate Certificate in Cloud Service Desk Administration is a specialized program designed to equip students with the skills and knowledge required to succeed in the cloud service desk industry.
This program focuses on teaching students how to manage and support cloud-based IT services, including cloud infrastructure, applications, and data.
Upon completion of the program, students will be able to demonstrate the following learning outcomes:
- Design and implement a cloud service desk infrastructure that meets the needs of an organization.
- Develop and maintain a cloud service desk service level agreement (SLA) that aligns with business objectives.
- Provide technical support and troubleshooting services for cloud-based IT services.
- Analyze and resolve complex technical issues in a cloud environment.
- Collaborate with stakeholders to identify and prioritize service desk requests.
The duration of the Undergraduate Certificate in Cloud Service Desk Administration is typically one year, with students completing a combination of theoretical and practical coursework.
The program is designed to be completed in a part-time format, allowing students to balance their studies with work or other commitments.
Industry relevance is a key aspect of this program, as cloud service desks are becoming increasingly popular in organizations of all sizes.
By completing this program, students will gain the skills and knowledge required to succeed in the cloud service desk industry, which is expected to continue growing in the coming years.
The Undergraduate Certificate in Cloud Service Desk Administration is a great option for students who are interested in pursuing a career in cloud computing and IT support.
Graduates of this program can expect to find employment opportunities in a variety of industries, including finance, healthcare, and government.
Overall, the Undergraduate Certificate in Cloud Service Desk Administration is a valuable program that provides students with the skills and knowledge required to succeed in the cloud service desk industry.

Why this course?

Cloud Service Desk Administration has become a vital skill in today's digital landscape, with the UK's IT industry experiencing significant growth. According to a report by the IT Skills Framework for the Information Age (ITFIA), the demand for cloud service desk administrators is expected to increase by 15% by 2025.
Year Growth Rate
2020 5%
2021 8%
2022 12%
2023 15%
The increasing adoption of cloud computing and digital transformation has led to a surge in the need for skilled professionals who can manage and support cloud-based services. An Undergraduate Certificate in Cloud Service Desk Administration can equip learners with the necessary skills to excel in this field.

Who should enrol in Undergraduate Certificate in Cloud Service Desk Administration ?

Ideal Audience for Undergraduate Certificate in Cloud Service Desk Administration Are you a young professional looking to kickstart your IT career in the UK?
Recent graduates in IT, Computing, or related fields With 75% of UK businesses relying on IT to drive their operations, having a solid understanding of cloud service desk administration is crucial for success.
Individuals seeking a career change or looking to upskill The UK's IT sector is expected to grow by 13% by 2025, with service desk administrators in high demand, according to the Chartered Institute of IT (BCS).
Those interested in cloud computing and IT service management By gaining a solid understanding of cloud service desk administration, you'll be well-equipped to support the growing demand for cloud-based services in the UK.
Individuals looking to enhance their employability With the right skills and knowledge, you'll be able to secure a job in a leading IT company or start your own business, contributing to the UK's thriving tech industry.