Undergraduate Certificate in BusinessAdministration and Customer Service Skills

Wednesday, 08 January 2025 15:22:21

International applicants and their qualifications are accepted

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Overview

Overview

Our Undergraduate Certificate in Business Administration and Customer Service Skills is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
With a focus on business administration and customer service, students will develop key competencies in communication, problem-solving, and relationship management.
No case studies or practicals are involved in our course, ensuring a streamlined learning experience.
Join us today to enhance your skills and advance your career in the competitive business world.

Are you ready to enhance your business acumen and customer service skills? Our Undergraduate Certificate in Business Administration and Customer Service Skills is designed to equip you with the knowledge and expertise needed to excel in today's competitive business environment. Through a comprehensive curriculum, you will learn essential business principles, effective communication strategies, and best practices in customer service. Taught by industry experts, this program will provide you with the tools to succeed in a variety of business settings. Join us and take the first step towards a successful career in business administration and customer service!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Business Administration
• Principles of Customer Service
• Business Communication
• Marketing Fundamentals
• Financial Accounting
• Human Resource Management
• Customer Relationship Management
• Business Ethics
• Business Law
• Professional Development and Career Planning

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative
Business Administrator
Client Relations Specialist
Sales Support Coordinator
Office Manager
Customer Experience Manager

Key facts about Undergraduate Certificate in BusinessAdministration and Customer Service Skills

- The Undergraduate Certificate in Business Administration and Customer Service Skills provides students with a comprehensive understanding of business operations and customer service principles.
- Students will develop essential skills in communication, problem-solving, and relationship management to excel in customer-facing roles.
- The program offers industry-relevant coursework that prepares students for careers in various sectors, including retail, hospitality, and finance.
- Upon completion, students will be equipped with the knowledge and skills to effectively manage customer interactions, resolve conflicts, and enhance customer satisfaction.
- The certificate program also includes practical training opportunities and real-world case studies to enhance students' learning experience.
- Graduates of the program will have a competitive edge in the job market and be prepared to pursue entry-level positions in business administration and customer service.

Why this course?

Industry Demand Relevance
According to the UK Commission for Employment and Skills, the demand for customer service skills in the business sector is expected to grow by 5% over the next five years. Businesses are increasingly focusing on providing excellent customer service to retain customers and gain a competitive edge in the market.
The average salary for a customer service representative in the UK is £20,000 per year, with opportunities for career advancement and higher earning potential with additional skills and qualifications. The Undergraduate Certificate in Business Administration and Customer Service Skills provides students with the necessary knowledge and expertise to excel in customer service roles and meet the demands of the industry.

Who should enrol in Undergraduate Certificate in BusinessAdministration and Customer Service Skills?

This course is designed for individuals who are looking to enhance their business administration and customer service skills. Whether you are a recent school leaver or someone looking to upskill in your current role, this certificate program will provide you with the necessary knowledge and expertise to succeed in the competitive business world.

Recent school leavers 45% of young adults in the UK are unemployed
Professionals looking to upskill 70% of employers value customer service skills in their employees
Individuals seeking career advancement Business administration roles are projected to grow by 10% in the next 5 years

By enrolling in this course, you will be equipped with the tools and techniques needed to excel in a variety of business settings, from small businesses to multinational corporations. Take the first step towards a successful career in business administration and customer service today!