Professional Certificate in Sales and Customer Service in Business Administration

Wednesday, 08 January 2025 15:16:53

International applicants and their qualifications are accepted

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Overview

Overview

Our Professional Certificate in Sales and Customer Service in Business Administration is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to enhance their expertise in sales and customer service without the need for case studies or practicals. Whether you are a seasoned professional looking to upskill or a newcomer to the field, this program offers a comprehensive curriculum that covers key concepts and strategies. Join us today and take the first step towards advancing your career in sales and customer service!

Enhance your career prospects with our Professional Certificate in Sales and Customer Service in Business Administration. This comprehensive program equips you with the essential skills and knowledge to excel in the competitive world of sales and customer service. Learn effective communication strategies, negotiation techniques, and customer relationship management. Gain hands-on experience through real-world case studies and practical exercises. Our expert instructors will guide you through the latest trends and best practices in the industry. Elevate your professional profile and unlock new opportunities in the dynamic field of business administration. Enroll today and take the first step towards a successful career in sales and customer service!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Sales and Customer Service • Principles of Business Administration • Customer Relationship Management • Sales Techniques and Strategies • Communication Skills for Sales Professionals • Marketing and Advertising in Business • Negotiation and Conflict Resolution • Customer Service Excellence • Sales Analytics and Reporting • Managing Sales Teams and Performance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

1. Sales Representative
2. Customer Service Manager
3. Business Development Executive
4. Account Manager
5. Client Relationship Manager
6. Sales Coordinator
7. Customer Success Specialist

Key facts about Professional Certificate in Sales and Customer Service in Business Administration

- Gain practical skills in sales and customer service strategies
- Learn to effectively communicate with customers and close sales
- Understand the importance of customer relationship management
- Develop problem-solving and negotiation skills
- Acquire knowledge in business administration and its application in sales
- Industry-relevant curriculum tailored for sales and customer service roles
- Hands-on training to enhance real-world application of concepts
- Access to industry experts and networking opportunities
- Unique focus on combining sales techniques with customer service excellence
- Prepare for a successful career in sales and customer service in various industries.

Why this course?

Statistics Importance
85% of UK businesses believe customer service is a competitive differentiator.
£37 billion estimated cost of poor customer service in the UK.
70% of buying experiences are based on how the customer feels they are being treated.
The Professional Certificate in Sales and Customer Service in Business Administration is crucial in meeting the high demand for skilled professionals in the UK market. With 85% of businesses considering customer service a key differentiator, individuals with expertise in sales and customer service are highly sought after. The estimated cost of poor customer service in the UK is a staggering £37 billion, highlighting the importance of trained professionals in this field. Moreover, 70% of buying experiences are influenced by how customers perceive their treatment, emphasizing the need for businesses to prioritize customer service. By obtaining this certificate, individuals can enhance their skills and knowledge in sales and customer service, making them valuable assets to businesses looking to improve customer satisfaction and drive revenue.

Who should enrol in Professional Certificate in Sales and Customer Service in Business Administration?

This course is designed for individuals looking to enhance their skills in sales and customer service within the realm of business administration. Whether you are a sales professional aiming to boost your performance or a customer service representative seeking to improve client satisfaction, this program is tailored to meet your needs. Statistics show that 86% of UK consumers are willing to pay more for a better customer experience, highlighting the importance of mastering customer service skills. Additionally, sales professionals with strong negotiation abilities can increase their sales by up to 20%. By enrolling in this course, you will gain practical knowledge and strategies to excel in sales and customer service roles. The interactive modules and real-world case studies will equip you with the tools needed to succeed in today's competitive business landscape. | Audience | Benefits | |----------|----------| | Sales Professionals | Enhance negotiation skills and increase sales performance | | Customer Service Representatives | Improve client satisfaction and retention rates | | Business Administration Professionals | Develop a comprehensive understanding of sales and customer service strategies | Join us and take your career to the next level in sales and customer service excellence.