Professional Certificate in Customer Service and Digital Marketing

Sunday, 22 December 2024 15:17:01

International applicants and their qualifications are accepted

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Overview

Overview

Our Professional Certificate in Customer Service and Digital Marketing is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
With a focus on customer service and digital marketing strategies, students will learn how to effectively engage with customers online, drive traffic to websites, and increase brand awareness.
This comprehensive program does not involve case studies or practicals, making it ideal for busy professionals looking to enhance their skills in a convenient and efficient manner.

This comprehensive Professional Certificate in Customer Service and Digital Marketing course is designed to equip you with the essential skills and knowledge needed to excel in today's competitive business landscape. Learn how to effectively engage with customers, build lasting relationships, and drive sales through digital marketing strategies. From social media marketing to email campaigns, this program covers it all. Our expert instructors will guide you through hands-on projects and real-world case studies, giving you the practical experience you need to succeed. Elevate your career and stand out in the industry with this dynamic course. Enroll now and take your customer service and digital marketing skills to the next level.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Customer Service • Digital Marketing Fundamentals • Customer Relationship Management • Social Media Marketing • Email Marketing • Customer Service Best Practices • Search Engine Optimization • Content Marketing • Data Analytics for Marketing • E-commerce Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative
Digital Marketing Specialist
Customer Success Manager
Marketing Coordinator
Client Relations Manager
Social Media Manager

Key facts about Professional Certificate in Customer Service and Digital Marketing

- Gain practical skills in customer service and digital marketing
- Learn to enhance customer experience and engagement
- Develop strategies for effective digital marketing campaigns
- Understand customer behavior and preferences
- Acquire knowledge of social media marketing and online advertising
- Industry-relevant curriculum tailored for job readiness
- Hands-on training with real-world case studies and projects
- Access to industry experts and networking opportunities
- Flexible online learning format for convenience
- Boost career prospects in customer service and digital marketing sectors
- Elevate your skills and knowledge in a high-demand field
- Stand out in the competitive job market with specialized expertise
- Join a community of like-minded professionals striving for excellence
- Elevate your career with a Professional Certificate in Customer Service and Digital Marketing.

Why this course?

Industry Demand Relevance
According to the UK government, the customer service sector is one of the largest employers in the country, with over 1.5 million people working in this field. Digital marketing is a rapidly growing industry, with the UK spending over £15 billion on digital advertising in 2020.
Customer service skills are essential for businesses to retain customers and build brand loyalty. Digital marketing is crucial for businesses to reach their target audience and drive sales.

By obtaining a Professional Certificate in Customer Service and Digital Marketing, individuals can gain the necessary skills to meet the high demand in these industries and stay relevant in today's competitive job market.

Who should enrol in Professional Certificate in Customer Service and Digital Marketing?

This course is designed for individuals looking to enhance their skills in customer service and digital marketing. Whether you are a marketing professional seeking to stay ahead in the digital landscape or a customer service representative aiming to improve customer satisfaction, this course is for you. Statistics show that 89% of UK consumers expect businesses to offer online customer service, highlighting the importance of digital marketing and customer service skills in today's competitive market. Additionally, 86% of UK consumers are willing to pay more for a better customer experience, emphasizing the need for professionals with expertise in customer service. By enrolling in this course, you will gain valuable knowledge and practical skills to excel in customer service and digital marketing roles. The comprehensive curriculum covers topics such as social media marketing, customer relationship management, and online reputation management, equipping you with the tools to succeed in the digital age. Join us and take your career to the next level with the Professional Certificate in Customer Service and Digital Marketing.
89% of UK consumers expect businesses to offer online customer service
86% of UK consumers are willing to pay more for a better customer experience