Professional Certificate in Business Administration and Customer Service

Friday, 10 January 2025 14:50:24

International applicants and their qualifications are accepted

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Overview

Overview

Our Professional Certificate in Business Administration and Customer Service is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.

Through a comprehensive curriculum, students will gain a deep understanding of business administration principles and customer service strategies.

No case studies or practicals are involved in our course, ensuring a focused and efficient learning experience.

Join us today and take the first step towards a successful career in business administration and customer service!

Enhance your career prospects with our Professional Certificate in Business Administration and Customer Service. This comprehensive program equips you with the essential skills and knowledge to excel in the dynamic world of business. From mastering effective communication techniques to understanding customer behavior, our expert instructors will guide you through every aspect of business administration and customer service. Gain practical experience through real-world case studies and interactive simulations. Whether you are a seasoned professional looking to upskill or a newcomer to the industry, this certificate will provide you with the tools you need to succeed. Enroll today and take the first step towards a successful career in business.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Business Administration
• Principles of Customer Service
• Business Communication
• Marketing Strategies
• Financial Management
• Human Resource Management
• Operations Management
• Customer Relationship Management
• Business Ethics and Corporate Social Responsibility
• Professional Development and Leadership Skills

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Representative
Business Administrator
Client Relations Manager
Customer Experience Specialist
Business Development Executive
Customer Success Manager

Key facts about Professional Certificate in Business Administration and Customer Service

- Gain practical skills in business administration and customer service
- Learn to effectively manage customer relationships and enhance customer satisfaction
- Develop communication and problem-solving abilities crucial in the business environment
- Understand the importance of customer service in driving business success
- Acquire knowledge in areas such as sales, marketing, and customer retention
- Industry-relevant curriculum designed to meet the demands of the business sector
- Hands-on training to apply theoretical concepts in real-world scenarios
- Enhance employability with a certificate showcasing expertise in business administration and customer service
- Stand out in the competitive job market with specialized skills and knowledge
- Join a network of professionals in the business and customer service field
- Elevate your career prospects and opportunities for advancement in various industries.

Why this course?

A Professional Certificate in Business Administration and Customer Service is crucial in meeting the growing demand for skilled professionals in the UK business sector. According to the Office for National Statistics, the service industry accounts for 80% of the UK's GDP, highlighting the need for individuals with expertise in customer service and business administration. Employers are increasingly seeking candidates with specialized skills in these areas to enhance customer satisfaction and drive business growth. A survey by the Confederation of British Industry found that 78% of businesses believe that customer service skills are essential for success in today's competitive market. Investing in a Professional Certificate in Business Administration and Customer Service can lead to higher earning potential. The average salary for a customer service manager in the UK is £32,000 per year, with opportunities for advancement and career progression. Overall, obtaining this certification can open doors to a wide range of job opportunities and equip individuals with the necessary skills to excel in the dynamic and fast-paced business environment.
Statistics Figures
UK GDP from service industry 80%
Businesses valuing customer service skills 78%
Average salary for customer service manager £32,000 per year

Who should enrol in Professional Certificate in Business Administration and Customer Service ?

This course is designed for individuals looking to enhance their skills in business administration and customer service. Whether you are a recent graduate seeking to enter the workforce or a seasoned professional aiming to upskill, this program is tailored to meet your needs.

Recent graduates 45% of recent graduates in the UK struggle to find employment within the first year after graduation.
Entry-level professionals Over 60% of entry-level professionals in the UK feel they lack the necessary skills for career advancement.
Mid-career professionals Nearly 70% of mid-career professionals in the UK believe that improving their customer service skills will lead to better job opportunities.

By enrolling in this course, you will gain the knowledge and expertise needed to excel in the competitive business landscape and provide exceptional customer service, setting you apart from your peers and opening up new career opportunities.