Professional Certificate in Artificial Intelligence for Customer Engagement

Sunday, 15 February 2026 19:07:58

International applicants and their qualifications are accepted

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Overview

Overview

Artificial Intelligence for Customer Engagement


This professional certificate program is designed for marketing and customer service professionals who want to learn how to use AI to enhance customer engagement.


With this course, you'll gain the skills to analyze customer data, create personalized experiences, and automate tasks to improve customer satisfaction and loyalty.


Some of the key topics covered include: natural language processing, machine learning, and chatbots.

By the end of the program, you'll be able to apply AI-powered tools to drive business growth and stay ahead of the competition.


Take the first step towards revolutionizing customer engagement with AI. Explore our Professional Certificate in Artificial Intelligence for Customer Engagement today and discover how you can transform your business with AI-powered solutions.

Artificial Intelligence is revolutionizing customer engagement, and this Professional Certificate program is designed to equip you with the skills to harness its power. By mastering AI-driven strategies, you'll enhance customer experience, increase loyalty, and drive business growth. With this course, you'll gain hands-on experience in AI-powered tools and techniques, including natural language processing, machine learning, and predictive analytics. You'll also explore industry-specific applications and develop a deep understanding of the latest trends and best practices. Upon completion, you'll be poised for a career in AI-driven customer engagement, with opportunities in marketing, sales, and customer success.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Machine Learning Fundamentals •
Natural Language Processing (NLP) for Customer Engagement •
Predictive Analytics for Customer Behavior •
Computer Vision for Customer Experience •
Chatbots and Virtual Assistants for Customer Service •
Sentiment Analysis and Opinion Mining •
Deep Learning for Customer Segmentation •
Voice Assistants and Conversational AI •
Data Visualization for Customer Insights •
Ethics and Fairness in AI for Customer Engagement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Artificial Intelligence for Customer Engagement

The Professional Certificate in Artificial Intelligence for Customer Engagement is a comprehensive program designed to equip professionals with the necessary skills to leverage AI in customer-facing roles.
This program focuses on teaching participants how to use AI and machine learning to enhance customer engagement, improve customer experience, and drive business growth.
Upon completion, participants will be able to apply AI-driven strategies to analyze customer data, personalize interactions, and predict customer behavior.
The duration of the program is typically 4-6 months, with flexible scheduling options to accommodate busy professionals.
The program is highly relevant to industries such as retail, finance, healthcare, and technology, where AI-powered customer engagement can have a significant impact on business outcomes.
By the end of the program, participants will have gained the skills and knowledge needed to implement AI-driven customer engagement strategies and measure their effectiveness.
The program is designed to be industry-agnostic, making it accessible to professionals from various backgrounds and industries.
The Professional Certificate in Artificial Intelligence for Customer Engagement is a valuable addition to any professional's skillset, demonstrating their ability to leverage AI in customer-facing roles.
This program is ideal for professionals looking to upskill or reskill in AI and customer engagement, or those seeking to advance their careers in these fields.
The program's focus on practical application and real-world examples ensures that participants gain hands-on experience with AI tools and technologies.
By the end of the program, participants will have a deep understanding of AI and its applications in customer engagement, as well as the skills needed to implement and measure its effectiveness.

Why this course?

Professional Certificate in Artificial Intelligence for Customer Engagement is a highly sought-after skill in today's market, with the UK's AI market expected to reach £4.1 billion by 2025, growing at a CAGR of 22% (Source: ResearchAndMarkets). To stay ahead, professionals need to develop expertise in AI-powered customer engagement.
UK AI Market Size (2020) UK AI Market Size (2025)
£1.5 billion £4.1 billion

Who should enrol in Professional Certificate in Artificial Intelligence for Customer Engagement?

Ideal Audience for Professional Certificate in Artificial Intelligence for Customer Engagement Are you a UK-based business professional looking to upskill in AI for customer engagement? You're in the right place.
Professionals with a background in marketing, sales, or customer service With the rise of AI-powered chatbots and virtual assistants, businesses in the UK are looking for professionals who can leverage these technologies to enhance customer engagement. If you're interested in staying ahead of the curve, this certificate is perfect for you.
Digital marketers and analysts In the UK, digital marketing is a growing industry, and AI is becoming increasingly important for businesses to measure and improve their customer engagement. This certificate will help you develop the skills you need to succeed in this field.
Business owners and entrepreneurs As a business owner or entrepreneur in the UK, you're constantly looking for ways to improve customer engagement and drive growth. This certificate will give you the skills and knowledge you need to stay ahead of the competition.