Who should enrol in Professional Certificate in AI-Enhanced E-commerce Customer Journey Mapping?
Who is this course for?
This Professional Certificate in AI-Enhanced E-commerce Customer Journey Mapping is designed for individuals working in the e-commerce industry in the UK who are looking to enhance their skills and knowledge in customer journey mapping using artificial intelligence. This course is suitable for:
- E-commerce managers
- Digital marketing professionals
- Customer experience specialists
- Business owners
According to recent industry statistics in the UK, e-commerce sales have been steadily increasing year on year. In 2020, e-commerce sales in the UK reached £96.2 billion, representing a 46% increase from the previous year. With the rise of online shopping, it has become crucial for businesses to understand and optimize the customer journey to drive sales and improve customer satisfaction.
Year |
Total E-commerce Sales (£ billion) |
Year-on-Year Growth (%) |
2019 |
65.9 |
14% |
2020 |
96.2 |
46% |
By enrolling in this course, you will learn how to leverage AI technologies to map out the customer journey, identify pain points, and implement strategies to enhance the overall shopping experience. Whether you are looking to advance your career in e-commerce or improve your business's online presence, this course will provide you with the necessary skills and knowledge to succeed in the digital marketplace.
Don't miss out on this opportunity to stay ahead of the competition and drive growth in your e-commerce business. Enroll in the Professional Certificate in AI-Enhanced E-commerce Customer Journey Mapping today!