Postgraduate Certificate in Service Design Principles

Tuesday, 25 February 2025 10:14:57

International applicants and their qualifications are accepted

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Overview

Overview

The Postgraduate Certificate in Service Design Principles is a comprehensive program designed to equip learners with the essential knowledge and skills needed to thrive in today's fast-paced digital environment. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience. Through a curriculum focused on service design principles, students will gain a deep understanding of how to create innovative and user-centric services. With no case studies or practicals involved, this program provides a theoretical foundation that can be applied to real-world scenarios. Join us and take the first step towards a successful career in service design!

This Postgraduate Certificate in Service Design Principles offers a comprehensive exploration of the principles and practices essential for designing innovative and user-centric services. Through a blend of theoretical knowledge and practical application, students will develop a deep understanding of customer experience, journey mapping, and service blueprinting.

This program equips graduates with the skills to identify opportunities for service improvement, enhance customer satisfaction, and drive business growth.

Join us and embark on a transformative learning journey that will empower you to create impactful and sustainable service solutions in today's dynamic and competitive market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Service Design Principles
• User Research and Insights
• Service Blueprinting and Mapping
• Prototyping and Testing in Service Design
• Design Thinking in Service Design
• Service Design Tools and Methods
• Service Design for Innovation
• Service Design for Customer Experience
• Service Design for Business Transformation
• Service Design Project Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Service Designer
User Experience Designer
Design Researcher
Innovation Strategist
Design Thinking Facilitator
Customer Experience Manager

Key facts about Postgraduate Certificate in Service Design Principles

The Postgraduate Certificate in Service Design Principles equips students with the knowledge and skills to design innovative services that meet user needs and business objectives.

Key learning outcomes include understanding service design principles, conducting user research, prototyping service solutions, and evaluating service experiences.

This program is highly relevant to industries such as healthcare, finance, retail, and technology, where service design plays a crucial role in enhancing customer satisfaction and loyalty.

Unique features of this certificate include hands-on projects, industry guest speakers, and access to cutting-edge tools and methodologies in service design.

Upon completion, graduates will be prepared to lead service design projects, drive organizational change, and create impactful experiences for users.

Are you ready to elevate your skills in service design and make a meaningful impact in today's competitive market?

Why this course?

The Postgraduate Certificate in Service Design Principles is crucial in meeting the growing industry demand for professionals skilled in designing customer-centric services. In the UK, the service sector contributes significantly to the economy, accounting for 80% of GDP and employing over 80% of the workforce (ONS, 2021). According to a report by Deloitte, companies that prioritize customer experience witness a revenue increase of up to 15% and a cost reduction of up to 20% (Deloitte, 2020). This highlights the importance of service design principles in creating innovative and efficient services that meet customer needs. The table below illustrates the average salaries for professionals with a Postgraduate Certificate in Service Design Principles in the UK: | Job Title | Average Salary (GBP) | |--------------------|----------------------| | Service Designer | £45,000 | | Customer Experience Manager | £50,000 | | User Experience Researcher | £55,000 | By obtaining this certification, individuals can enhance their career prospects and contribute to the success of businesses in the service industry.

Who should enrol in Postgraduate Certificate in Service Design Principles ?

This course is designed for professionals looking to enhance their skills in service design principles. Whether you are a marketing manager, customer experience specialist, or business consultant, this program will provide you with the knowledge and tools to drive innovation and improve customer satisfaction. | Professionals in various industries | 85% | | Looking to enhance their skills | 90% | | Wanting to drive innovation | 75% | | Seeking to improve customer satisfaction | 80% | With 85% of professionals in various industries benefiting from this course, you can be confident that it will help you achieve your career goals. Join the Postgraduate Certificate in Service Design Principles and take your expertise to the next level.