Postgraduate Certificate in Service Blueprinting for Design Thinking

Tuesday, 25 February 2025 10:10:26

International applicants and their qualifications are accepted

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Overview

Overview

Our Postgraduate Certificate in Service Blueprinting for Design Thinking is designed to equip learners with the essential knowledge and skills needed to thrive in today's fast-paced digital world. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
Through a comprehensive curriculum, students will gain a deep understanding of service blueprinting and design thinking principles, preparing them for success in a variety of industries.
Join us and take the first step towards a rewarding career in service design and innovation.
Enroll today and unlock your potential!

Embark on a transformative journey with our Postgraduate Certificate in Service Blueprinting for Design Thinking. Dive deep into the world of service design and learn how to create seamless and impactful customer experiences. Through a combination of theory and hands-on practice, you will master the art of blueprinting services to enhance user satisfaction and drive business success. Our expert instructors will guide you through the process, equipping you with the skills and knowledge needed to excel in this rapidly evolving field. Join us and become a leader in designing innovative and customer-centric services that will set you apart in the competitive market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Service Blueprinting
• Design Thinking Principles
• Customer Journey Mapping
• Service Design Tools and Techniques
• Prototyping and Testing in Service Design
• Implementing Service Blueprints
• Measuring Service Design Impact
• Service Innovation and Co-creation
• Designing for Service Excellence
• Case Studies in Service Blueprinting

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Service Designer
User Experience Researcher
Design Thinking Consultant
Innovation Strategist
Customer Experience Manager
Product Manager
Design Thinking Facilitator

Key facts about Postgraduate Certificate in Service Blueprinting for Design Thinking

- The Postgraduate Certificate in Service Blueprinting for Design Thinking equips students with advanced skills in service blueprinting, a key tool in design thinking methodologies.
- Students will learn to map out customer experiences, identify pain points, and design innovative solutions to enhance service delivery.
- This program is highly relevant to industries such as hospitality, healthcare, retail, and technology, where customer experience is a critical differentiator.
- Graduates will be able to lead service design projects, drive customer-centric innovation, and improve overall service quality within organizations.
- The unique feature of this certificate program is its focus on combining design thinking principles with service blueprinting techniques for a holistic approach to service design.
- By completing this program, students will gain a competitive edge in the job market and be prepared to tackle complex service design challenges effectively.

Why this course?

Industry Demand Relevance
According to a survey by Glassdoor, the average salary for a Service Designer in the UK is £50,000 per year. Service blueprinting is a crucial tool in design thinking, helping businesses create seamless customer experiences.
The UK Design Council reports that design contributes £85.2 billion to the UK economy. Professionals with expertise in service blueprinting are in high demand across industries such as retail, healthcare, and finance.

Who should enrol in Postgraduate Certificate in Service Blueprinting for Design Thinking?

This course is designed for professionals looking to enhance their skills in service blueprinting for design thinking. Whether you are a marketing manager, customer experience specialist, product designer, or business consultant, this program will provide you with the tools and knowledge to create impactful service blueprints that drive innovation and customer satisfaction.

Over 80% of UK businesses believe that improving customer experience is a top priority.
Nearly 70% of UK consumers are willing to pay more for a better customer experience.
Service blueprinting is a key component of design thinking, a methodology used by 91% of UK businesses to drive innovation.

By enrolling in this course, you will gain practical skills in mapping customer journeys, identifying pain points, and designing seamless service experiences. Join us and take your career to the next level in the rapidly evolving landscape of service design.