Postgraduate Certificate in Office Administration and Customer Relationship Management

Friday, 10 January 2025 04:30:50

International applicants and their qualifications are accepted

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Overview

Overview

The Postgraduate Certificate in Office Administration and Customer Relationship Management is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to enhance their expertise in office administration and customer relationship management.

With a focus on practical applications and real-world scenarios, students will develop a strong foundation in key areas such as communication, organization, and problem-solving. By completing this program, graduates will be well-prepared to excel in a variety of office environments and effectively manage customer relationships.

Enhance your career prospects with our comprehensive Postgraduate Certificate in Office Administration and Customer Relationship Management. This program equips you with the essential skills and knowledge to excel in managing office operations and building strong customer relationships. From effective communication strategies to efficient time management techniques, you will learn how to streamline administrative processes and deliver exceptional customer service. Our experienced instructors will guide you through real-world case studies and practical exercises, ensuring you are well-prepared for the demands of today's dynamic business environment. Take the next step towards a successful career in office administration and customer relationship management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Principles of Office Administration
• Customer Relationship Management
• Business Communication
• Office Technology and Software Applications
• Organizational Behavior
• Project Management
• Marketing Strategies for Customer Relations
• Financial Management for Office Administrators
• Human Resource Management
• Legal Aspects of Office Administration

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Office Manager
Customer Service Manager
Administrative Assistant
Client Relationship Manager
Executive Assistant
Office Coordinator

Key facts about Postgraduate Certificate in Office Administration and Customer Relationship Management

- Gain expertise in office administration and customer relationship management
- Develop skills in managing office operations and enhancing customer interactions
- Learn to utilize technology for efficient office processes and customer service
- Acquire knowledge in communication, organization, and problem-solving
- Understand the importance of customer satisfaction and retention
- Enhance your ability to handle customer inquiries and complaints effectively
- Industry-relevant curriculum designed to meet the demands of modern businesses
- Practical training to prepare you for real-world office environments
- Unique focus on both administrative tasks and customer relationship management
- Ideal for individuals seeking to advance their careers in office administration or customer service
- Equip yourself with versatile skills applicable across various industries
- Elevate your professional profile and increase job opportunities in the competitive market.

Why this course?

Industry Demand Relevance
According to the Office for National Statistics, the UK administrative and support services sector contributed £88.6 billion to the economy in 2020. Customer relationship management is crucial for businesses to retain customers and drive revenue. A postgraduate certificate in office administration and CRM equips professionals with the skills needed to excel in this field.
The demand for office administrators is expected to grow by 3% in the UK by 2029, creating over 25,000 new jobs. Professionals with expertise in office administration and CRM are highly sought after in various industries, including finance, healthcare, and retail.

Who should enrol in Postgraduate Certificate in Office Administration and Customer Relationship Management?

This course is designed for individuals looking to enhance their skills in office administration and customer relationship management. Whether you are a recent graduate seeking to enter the workforce or a professional looking to upskill, this program is tailored to meet your needs. Statistics show that 85% of UK businesses believe that effective office administration is crucial to their success. Additionally, 73% of customers are more likely to recommend a company with excellent customer service. By enrolling in this course, you will gain practical knowledge and hands-on experience in managing office operations and building strong customer relationships. This will not only boost your employability but also help you excel in a competitive job market. Join us and take the first step towards a successful career in office administration and customer relationship management.
85% of UK businesses believe effective office administration is crucial
73% of customers are more likely to recommend a company with excellent customer service