Postgraduate Certificate in IT Service Design

Friday, 13 February 2026 03:06:29

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Design

is a specialized field that focuses on creating end-to-end experiences for customers. This Postgraduate Certificate in IT Service Design is designed for professionals who want to develop their skills in designing and delivering high-quality IT services.

By studying this program, you will gain a deep understanding of the IT service design process, including service strategy, service design, and service transition.

Some key concepts you will learn about include service blueprints, service value systems, and service portfolio management.

Our program is ideal for IT professionals who want to move into a service design role or those who want to enhance their existing skills in this area.

With a focus on practical application, you will work on real-world projects and case studies to develop your skills and knowledge.

By the end of the program, you will be able to design and deliver high-quality IT services that meet customer needs.

So why not explore this exciting field further? Apply now for our Postgraduate Certificate in IT Service Design and take the first step towards a career in IT service design.

IT Service Design is a transformative postgraduate certificate that equips you with the skills to revolutionize the way organizations deliver services. By mastering the principles of service design, you'll gain a deep understanding of how to create seamless, user-centered experiences that drive business success. With this course, you'll develop a unique blend of technical, business, and creative skills, making you an attractive candidate for top IT service management roles. You'll benefit from IT Service Design principles, industry-recognized certifications, and access to a global network of professionals. Unlock your career potential with IT Service Design and take your first step towards a brighter future.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Service Design Principles •
• User Research Methods •
• Service Blueprinting •
• Service Modelling •
• Service Standardization •
• Service Measurement and Evaluation •
• Service Innovation and Design Thinking •
• IT Service Management Frameworks •
• Service Design Tools and Techniques •
• Service Design in the Digital Age

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in IT Service Design

The Postgraduate Certificate in IT Service Design is a specialized program that focuses on the design and delivery of high-quality IT services.
This course is designed for professionals who want to enhance their skills in IT service design, particularly in the areas of service strategy, service design, service transition, and service operation.
Upon completion of the program, students can expect to gain knowledge and skills in IT service design principles, service design methodologies, and service design tools.
The learning outcomes of the Postgraduate Certificate in IT Service Design include the ability to analyze business needs and develop effective IT service design strategies, design and implement IT services that meet business requirements, and manage IT service design projects effectively.
The duration of the program varies depending on the institution and the mode of study, but it typically takes one year to complete.
The Postgraduate Certificate in IT Service Design is highly relevant to the IT industry, as it provides students with the skills and knowledge needed to design and deliver high-quality IT services that meet business needs.
The program is also relevant to the broader business world, as IT services are increasingly becoming a critical component of business strategy and operations.
Many organizations are looking for professionals who have expertise in IT service design, and the Postgraduate Certificate in IT Service Design can provide students with the skills and knowledge needed to compete in this field.
Overall, the Postgraduate Certificate in IT Service Design is a valuable program for professionals who want to enhance their skills in IT service design and advance their careers in the IT industry.

Why this course?

Postgraduate Certificate in IT Service Design holds significant importance in today's market, particularly in the UK. According to a report by the Chartered Institute of IT (BCS), the demand for IT service design professionals is expected to increase by 13% by 2025, with the UK being a major hub for this industry.
Year Number of Jobs
2020 15,000
2021 18,000
2022 22,000
2023 25,000

Who should enrol in Postgraduate Certificate in IT Service Design ?

Ideal Audience for Postgraduate Certificate in IT Service Design Are you a UK-based IT professional looking to enhance your skills in service design and improve the customer experience?
Key Characteristics: You are a working IT professional with at least 3 years of experience in a related field, such as software development, IT project management, or service management.
Career Goals: You aspire to take on more senior roles, such as Service Designer, IT Service Manager, or Director of IT Service Management, and want to develop the skills and knowledge required to excel in these positions.
Relevant Background: You have a strong understanding of IT service management principles, including ITIL, and are familiar with Agile methodologies and service design tools, such as service blueprints and user journeys.
UK Statistics: According to the Chartered Institute of IT (BCS), there are over 300,000 IT professionals in the UK, with a growing demand for skilled service designers and IT service managers.