Postgraduate Certificate in Customer Relationship Management in International Business

Tuesday, 04 February 2025 01:49:54

International applicants and their qualifications are accepted

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Overview

Overview

The Postgraduate Certificate in Customer Relationship Management in International Business is designed to equip learners with the essential knowledge and skills needed to excel in today's dynamic digital landscape. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience. By focusing on customer relationship management in an international context, students will gain a deep understanding of how to effectively engage with customers across different cultures and markets. With no case studies or practicals involved, this program is perfect for busy professionals looking to enhance their expertise in customer relationship management.

Enhance your understanding of customer relationship management in the global marketplace with our Postgraduate Certificate in Customer Relationship Management in International Business. This comprehensive program equips you with the skills and knowledge needed to effectively manage customer interactions across borders and cultures. Through a combination of theoretical learning and practical case studies, you will develop strategies to attract, retain, and delight customers in diverse international markets. Join us and gain a competitive edge in today's interconnected business world.
Apply now and take the first step towards becoming a successful international business leader!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Customer Relationship Management
• International Business Strategy
• Cross-Cultural Communication
• Customer Analytics
• Global Marketing
• Customer Experience Management
• E-commerce and Digital Marketing
• International Sales Management
• Managing Customer Relationships in Emerging Markets
• Business Ethics and Corporate Social Responsibility in CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Relationship Manager
International Business Development Manager
Global Account Manager
Customer Success Manager
International Sales Manager
Client Services Director
Business Relationship Manager

Key facts about Postgraduate Certificate in Customer Relationship Management in International Business

- The Postgraduate Certificate in Customer Relationship Management in International Business equips students with advanced knowledge and skills in managing customer relationships in a global business context.
- Students will learn to develop and implement effective customer relationship strategies to enhance customer satisfaction and loyalty.
- The program focuses on understanding cultural differences, international marketing strategies, and global customer service practices.
- Graduates will be prepared to lead customer relationship management initiatives in multinational corporations, international organizations, and global businesses.
- The curriculum integrates real-world case studies and practical projects to provide hands-on experience in managing customer relationships across borders.
- This program is designed for professionals seeking to advance their careers in international business, marketing, sales, or customer service roles.
- Upon completion, students will have a deep understanding of customer relationship management best practices and the ability to apply them in diverse international business settings.

Why this course?

A Postgraduate Certificate in Customer Relationship Management in International Business is crucial in meeting the growing demand for skilled professionals in the field. In the UK, the customer relationship management market is projected to reach £1.4 billion by 2025, highlighting the need for qualified individuals who can effectively manage customer interactions and drive business growth. According to a recent survey, 87% of UK businesses believe that customer relationship management is a key factor in their success, underscoring the importance of specialized training in this area. Additionally, companies that invest in customer relationship management see an average return of £8.71 for every £1 spent, demonstrating the significant impact it can have on a business's bottom line. By completing a Postgraduate Certificate in Customer Relationship Management in International Business, individuals can gain the skills and knowledge needed to excel in this competitive industry. This qualification equips professionals with the expertise to build strong customer relationships, enhance customer satisfaction, and ultimately drive business success on a global scale.
Market Size £1.4 billion by 2025
Business Impact £8.71 return for every £1 spent

Who should enrol in Postgraduate Certificate in Customer Relationship Management in International Business?

This course is designed for professionals looking to enhance their skills in customer relationship management within the international business context. Whether you are a marketing manager, sales executive, or business development specialist, this program will provide you with the knowledge and tools to excel in managing customer relationships across borders.

Over 80% of UK businesses believe that customer relationship management is a key driver of revenue growth.
Nearly 70% of UK consumers are more likely to buy from a company that provides excellent customer service.
The UK customer relationship management market is projected to reach £1.4 billion by 2025.

By enrolling in this postgraduate certificate program, you will gain a competitive edge in the global marketplace and be equipped to drive customer loyalty and satisfaction in an increasingly interconnected world.