Postgraduate Certificate in Conflict Resolution and Workplace Mediation

Monday, 16 February 2026 09:12:27

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Conflict Resolution and Workplace Mediation

Resolve disputes and improve workplace relationships with our Postgraduate Certificate in Conflict Resolution and Workplace Mediation.


Learn the skills to manage conflicts effectively and create a more harmonious work environment. This program is designed for professionals who want to develop their conflict resolution and mediation skills, particularly in the workplace.

Our program focuses on teaching you how to analyze conflicts, communicate effectively, and find mutually beneficial solutions.


Gain practical knowledge and experience through a combination of theoretical and practical modules, including mediation techniques, negotiation strategies, and conflict analysis.

By the end of this program, you'll be equipped to handle workplace conflicts with confidence and create a positive impact on your organization.


Take the first step towards resolving conflicts and improving workplace relationships. Explore our Postgraduate Certificate in Conflict Resolution and Workplace Mediation today.

Conflict Resolution is a vital skill in today's workplace, and our Postgraduate Certificate in Conflict Resolution and Workplace Mediation will equip you with the expertise to navigate complex disputes effectively. This course focuses on developing your skills in active listening, negotiation, and mediation techniques, enabling you to resolve conflicts in a constructive and respectful manner. By completing this program, you'll gain a deeper understanding of the principles and practices of conflict resolution, as well as the ability to analyze and address the root causes of workplace conflicts. With this knowledge, you'll be well-positioned for a career in HR, management, or a related field.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Conflict Resolution Frameworks •
Mediation Skills and Techniques •
Effective Communication in Conflict Resolution •
Understanding Power Dynamics in Conflict •
Cultural Competence in Conflict Resolution •
Negotiation Strategies for Conflict Resolution •
Conflict Resolution in the Workplace •
Workplace Mediation Models and Approaches •
Managing Conflict in Diverse Work Teams •
Evaluating and Improving Conflict Resolution Processes

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Postgraduate Certificate in Conflict Resolution and Workplace Mediation

The Postgraduate Certificate in Conflict Resolution and Workplace Mediation is a specialized program designed to equip students with the skills and knowledge necessary to resolve conflicts effectively in the workplace.
This program focuses on teaching students how to analyze and address conflicts, negotiate agreements, and facilitate communication among parties in conflict.
Through a combination of theoretical and practical learning, students will gain a deep understanding of conflict resolution principles, including mediation, arbitration, and negotiation techniques.
The program is designed to be completed in one year, with students typically taking two courses per semester.
The duration of the program can be adjusted to accommodate the needs of working professionals, who can complete the program on a part-time basis.
The Postgraduate Certificate in Conflict Resolution and Workplace Mediation is highly relevant to the industry, as many organizations are seeking professionals who can help resolve conflicts and improve workplace relationships.
This program is particularly useful for those working in human resources, management, or a related field, as it provides a unique set of skills that can be applied in a variety of settings.
Graduates of the program will be equipped to work as mediators, conflict resolution specialists, or workplace consultants, and will have a strong foundation in conflict resolution principles and practices.
The program is also relevant to those interested in pursuing a career in dispute resolution, as it provides a comprehensive understanding of the principles and practices of conflict resolution.
By completing the Postgraduate Certificate in Conflict Resolution and Workplace Mediation, students will gain a competitive edge in the job market and be well-prepared to address conflicts and improve workplace relationships in a variety of settings.
The program is taught by experienced instructors who have a strong background in conflict resolution and workplace mediation, and who are committed to providing students with a high-quality education.
The program is highly regarded by employers and academic institutions alike, and graduates have gone on to pursue successful careers in conflict resolution and workplace mediation.
Overall, the Postgraduate Certificate in Conflict Resolution and Workplace Mediation is a valuable program that provides students with the skills and knowledge necessary to resolve conflicts effectively in the workplace, and is highly relevant to the industry.

Why this course?

Postgraduate Certificate in Conflict Resolution and Workplace Mediation holds significant importance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Mediation (CIM), 75% of UK employers believe that mediation is an effective way to resolve workplace conflicts, resulting in a 30% reduction in employee turnover and a 25% decrease in absenteeism.
UK Employers' Perception of Mediation Effectiveness of Mediation Employee Turnover Reduction Absenteeism Decrease
75% 30% 25% 25%

Who should enrol in Postgraduate Certificate in Conflict Resolution and Workplace Mediation?

Ideal Audience for Postgraduate Certificate in Conflict Resolution and Workplace Mediation Individuals seeking to enhance their skills in conflict resolution and workplace mediation, particularly those working in HR, management, or related fields, are the primary target audience for this postgraduate certificate.
Key Characteristics: Professionals with at least 2 years of experience in HR, management, or a related field, who have a strong interest in conflict resolution and workplace mediation, and are looking to develop their skills in this area.
UK-Specific Statistics: According to a report by the Chartered Institute of Personnel and Development (CIPD), 75% of UK employees have experienced conflict at work, highlighting the need for effective conflict resolution skills. Additionally, a survey by the UK's Institute of Leadership and Management found that 60% of managers in the UK believe that conflict resolution is a key skill for effective leadership.
Learning Outcomes: Upon completion of the postgraduate certificate, learners can expect to gain skills in conflict resolution, workplace mediation, and negotiation, as well as an understanding of the theoretical frameworks and best practices in this field.