Graduate Certificate in Service Design and Innovation

Wednesday, 11 February 2026 12:54:47

International applicants and their qualifications are accepted

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Overview

Overview

Service Design and Innovation

is a field that focuses on creating user-centered experiences.

This Graduate Certificate program is designed for professionals who want to develop skills in service design and innovation.

It's ideal for those working in industries such as business, healthcare, and technology.

Through this program, you'll learn how to design and innovate services that meet the needs of customers and users.

You'll gain knowledge of service design principles, human-centered design, and innovation methodologies.

Our program is perfect for those looking to enhance their careers or start new ones in service design and innovation.

Take the first step towards a career in service design and innovation – explore our Graduate Certificate program today!

Service Design is at the heart of this innovative Graduate Certificate, where you'll learn to craft user-centered experiences that drive business success. By combining design thinking, business acumen, and technology, you'll develop the skills to create seamless, intuitive services that exceed customer expectations. With a focus on real-world projects and industry partnerships, you'll gain hands-on experience in service innovation, prototyping, and testing. Upon completion, you'll be equipped with the knowledge to drive transformation in your organization, with career prospects in service design, product management, and innovation leadership.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Service Design Principles •
• Human-Centered Design Methodologies •
• Service Innovation Strategies •
• Co-Creation and Participation •
• Service Blueprinting and Mapping •
• User Journey Mapping and Analysis •
• Service Quality and Experience Metrics •
• Design Thinking and Problem-Solving •
• Service Design Tools and Software

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Graduate Certificate in Service Design and Innovation

The Graduate Certificate in Service Design and Innovation is a postgraduate program that focuses on developing skills in service design, innovation, and delivery.
This program is designed to equip students with the knowledge and expertise required to create innovative services that meet the needs of customers and stakeholders.
Through a combination of theoretical foundations and practical applications, students will learn how to design and deliver services that are user-centered, sustainable, and profitable.
The learning outcomes of this program include the ability to analyze complex service systems, develop innovative service solutions, and implement service design strategies.
Students will also gain expertise in service innovation, design thinking, and service management, which are highly valued skills in the industry.
The Graduate Certificate in Service Design and Innovation is typically completed over one year, with students typically studying full-time.
The program is designed to be flexible, with online and on-campus delivery options available to suit different learning styles and commitments.
Industry relevance is a key aspect of this program, with many graduates going on to work in service design, innovation, and management roles in a variety of sectors, including finance, healthcare, and technology.
The skills and knowledge gained through this program are highly transferable, making it an excellent choice for those looking to transition into a career in service design and innovation.
Graduates of this program have reported high levels of job satisfaction and career advancement, with many going on to pursue senior roles in service design and innovation.
Overall, the Graduate Certificate in Service Design and Innovation is an excellent choice for those looking to develop their skills in service design, innovation, and delivery, and to pursue a career in this rapidly growing field.

Why this course?

Service Design and Innovation has become increasingly significant in today's market, driven by the need for businesses to deliver exceptional customer experiences. According to a report by the Design Council, 75% of UK businesses believe that design is crucial to their success, with 60% stating that it has a significant impact on their bottom line.
Year Number of Businesses
2015 45,000
2018 60,000
2020 75,000

Who should enrol in Graduate Certificate in Service Design and Innovation?

Ideal Audience for Graduate Certificate in Service Design and Innovation Service designers, innovation managers, product managers, and anyone interested in transforming customer experiences
Key Characteristics: Professionals seeking to upskill in service design, those working in industries like finance, healthcare, and technology, and individuals looking to transition into a career in service design
Career Goals: To develop expertise in co-creation, service blueprinting, and customer journey mapping, and to enhance employability in the UK job market, where service design is a growing field with over 12,000 job openings in 2022 alone
Prerequisites: No prior experience necessary, but a basic understanding of design principles and a willingness to learn are essential