Global Certificate in Hospitality Management and Customer Service Excellence

Thursday, 06 February 2025 23:42:45

International applicants and their qualifications are accepted

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Overview

Overview

The Global Certificate in Hospitality Management and Customer Service Excellence is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience. With a focus on customer service excellence, students will learn how to effectively manage hospitality operations and deliver exceptional service to guests. No case studies or practicals are involved in this course, making it ideal for busy professionals looking to enhance their skills. Join us today and take your career in hospitality to the next level!

Embark on a transformative journey with our Global Certificate in Hospitality Management and Customer Service Excellence. This comprehensive program equips you with the skills and knowledge needed to excel in the dynamic world of hospitality. From mastering the art of guest relations to understanding the intricacies of hotel operations, our expert-led courses will elevate your expertise and enhance your career prospects. Immerse yourself in a global perspective as you learn about cultural nuances and industry trends. Join us and unlock a world of opportunities in the exciting field of hospitality management. Enroll today and take the first step towards a successful and fulfilling career.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Hospitality Management
• Customer Service Excellence in the Hospitality Industry
• Global Trends in Hospitality
• Marketing Strategies for Hospitality
• Financial Management in Hospitality
• Operations Management in Hospitality
• Human Resource Management in Hospitality
• Quality Management in Hospitality
• Technology in the Hospitality Industry
• Sustainable Practices in Hospitality

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Hotel Manager
Guest Relations Manager
Event Coordinator
Customer Service Manager
Front Desk Supervisor
Restaurant Manager
Travel Agent

Key facts about Global Certificate in Hospitality Management and Customer Service Excellence

- Gain expertise in hospitality management and customer service excellence through our Global Certificate program
- Develop skills in areas such as guest relations, service recovery, and revenue management
- Learn industry-relevant knowledge to excel in the competitive hospitality sector
- Enhance your communication, problem-solving, and leadership abilities
- Acquire practical experience through case studies, simulations, and real-world projects
- Benefit from personalized feedback and guidance from industry experts
- Access a global network of professionals and potential career opportunities
- Stand out with a credential that showcases your commitment to excellence in hospitality and customer service
- Elevate your career prospects and unlock new possibilities in the dynamic hospitality industry.

Why this course?

Statistics Importance
£98 billion Annual revenue of the UK hospitality industry
1 in 10 Jobs in the UK are in the hospitality sector
90% Employers in the UK value customer service skills
The Global Certificate in Hospitality Management and Customer Service Excellence is crucial due to the high demand for skilled professionals in the UK hospitality industry, which generates an annual revenue of £98 billion. With 1 in 10 jobs in the UK being in the hospitality sector, there is a significant need for individuals with specialized training in customer service excellence. Employers in the UK place a premium on customer service skills, with 90% considering them essential for success in the industry. By obtaining this certification, individuals can enhance their employability and stand out in a competitive job market, ultimately leading to better career prospects and opportunities for advancement within the thriving hospitality sector.

Who should enrol in Global Certificate in Hospitality Management and Customer Service Excellence?

This course is designed for individuals looking to excel in the hospitality industry and provide exceptional customer service. Whether you are a seasoned professional or just starting out, this program will equip you with the skills and knowledge needed to succeed in this competitive field.

Over 2.9 million people are employed in the UK hospitality industry. The hospitality sector contributes over £130 billion to the UK economy annually.
Customer service excellence is crucial, with 76% of UK consumers saying they would pay more for better service. The UK hospitality industry is projected to grow by 10% in the next five years.

Whether you are looking to advance your career or enter a new industry, this course will provide you with the tools and expertise to stand out in the competitive world of hospitality management and customer service.