Global Certificate in Customer Service for Hair and Beauty Businesses

Thursday, 23 October 2025 10:35:42

International applicants and their qualifications are accepted

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Overview

Overview

Global Certificate in Customer Service for Hair and Beauty Businesses


This comprehensive certificate program is designed for hair and beauty professionals who want to deliver exceptional customer service and enhance their career prospects.


Developed for customer service professionals in the hair and beauty industry, this certificate covers essential skills such as communication, conflict resolution, and product knowledge.


By completing this program, learners will gain a deeper understanding of their customers' needs and preferences, enabling them to provide personalized service and build strong relationships.


Whether you're looking to advance your career or start a new role, this certificate is an excellent way to demonstrate your commitment to delivering outstanding customer service.


So why wait? Explore the Global Certificate in Customer Service for Hair and Beauty Businesses today and take the first step towards a career in customer service.

Global Certificate in Customer Service for Hair and Beauty Businesses is designed to equip you with the essential skills to deliver exceptional customer experiences in the competitive hair and beauty industry. This comprehensive course covers customer service principles, communication techniques, and conflict resolution strategies. You'll gain hands-on experience in customer service scenarios, developing a strong foundation for a successful career in hair and beauty businesses. Upon completion, you'll be equipped to handle customer complaints, provide personalized service, and increase customer loyalty. With this customer service certification, you'll unlock career opportunities in salons, spas, and beauty salons worldwide.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Customer Service Skills for Hair and Beauty Businesses
• Communication Strategies for Effective Customer Interaction
• Conflict Resolution Techniques in Customer Service
• Product Knowledge and Recommendations for Hair and Beauty Services
• Time Management and Organization in a Busy Salon Environment
• Customer Feedback and Complaint Handling
• Cultural Sensitivity and Diversity in Customer Service
• Sales and Upselling Strategies for Hair and Beauty Products
• Teamwork and Collaboration in a Customer-Facing Role
• Adapting to Changing Customer Needs and Preferences

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in Customer Service for Hair and Beauty Businesses

The Global Certificate in Customer Service for Hair and Beauty Businesses is a comprehensive program designed to equip learners with the essential skills required to deliver exceptional customer service in the hair and beauty industry.
This certificate program focuses on teaching learners how to build strong relationships with clients, handle customer complaints, and provide personalized service to meet their needs.
Upon completion of the program, learners will be able to demonstrate their knowledge and skills in areas such as communication, conflict resolution, and product knowledge.
The duration of the Global Certificate in Customer Service for Hair and Beauty Businesses is typically 12-16 weeks, depending on the learning style and pace of the individual.
The program is highly relevant to the hair and beauty industry, as it addresses the specific needs of businesses in this sector.
By completing this certificate program, learners can enhance their employability and career prospects in the hair and beauty industry, particularly in roles such as customer service representatives, salon managers, or beauty therapists.
The Global Certificate in Customer Service for Hair and Beauty Businesses is also beneficial for existing employees who want to upskill and reskill in customer service, or for entrepreneurs who want to start their own hair and beauty business.
Overall, the Global Certificate in Customer Service for Hair and Beauty Businesses is an excellent choice for anyone looking to develop their customer service skills and advance their career in the hair and beauty industry.

Why this course?

Global Certificate in Customer Service for Hair and Beauty Businesses In today's competitive market, a Global Certificate in Customer Service is essential for hair and beauty businesses to provide exceptional customer experiences. According to a survey by the British Hair and Beauty Association, 75% of customers expect a high level of service when visiting a salon or spa (Google Charts 3D Column Chart). This highlights the importance of having a skilled and knowledgeable customer service team.
Statistic Value
Number of customers who expect a high level of service 75%
Percentage of customers who are willing to pay more for good customer service 62%

Who should enrol in Global Certificate in Customer Service for Hair and Beauty Businesses?

Ideal Audience for Global Certificate in Customer Service for Hair and Beauty Businesses
Individuals working in the hair and beauty industry, particularly those in customer-facing roles such as hairdressers, estheticians, and nail technicians, are the primary target audience for this certificate.
In the UK alone, there are over 600,000 hairdressers and 140,000 estheticians, with the hair and beauty industry employing over 1 million people (Source: UK Hair and Beauty Association).
Prospective learners should have a basic understanding of customer service principles and be committed to developing their skills to provide exceptional service to clients.
The certificate is also suitable for new entrants to the industry who want to start their careers in customer service, as well as experienced professionals looking to upskill and enhance their employability.