Global Certificate in Customer Relationship Management for Business Expansion

Sunday, 02 February 2025 03:52:07

International applicants and their qualifications are accepted

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Overview

Overview

Our Global Certificate in Customer Relationship Management for Business Expansion is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to enhance their expertise in customer relationship management without the need for case studies or practicals. Whether you are a business professional looking to expand your skill set or an entrepreneur seeking to improve customer retention, this program offers a comprehensive curriculum to meet your needs. Join us today and take the first step towards mastering customer relationship management in the global business arena.

Enhance your business expansion strategies with our Global Certificate in Customer Relationship Management. This comprehensive course equips you with the skills and knowledge needed to build strong customer relationships, increase customer loyalty, and drive business growth. Learn how to effectively manage customer interactions, analyze customer data, and implement successful CRM strategies. Our expert instructors will guide you through real-world case studies and practical exercises to help you master the art of customer relationship management. Join us today and take your business to new heights!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Customer Relationship Management
• Understanding Customer Behavior and Preferences
• Implementing CRM Strategies for Business Growth
• Customer Data Management and Analysis
• Building Customer Loyalty and Retention Programs
• Managing Customer Feedback and Complaints
• Integrating CRM with Sales and Marketing
• Utilizing Technology for CRM Success
• International Customer Relationship Management
• Measuring and Evaluating CRM Performance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Customer Relationship Manager
Business Development Manager
Global Sales Manager
Client Success Manager
International Marketing Specialist
Customer Experience Analyst
Account Manager

Key facts about Global Certificate in Customer Relationship Management for Business Expansion

- Gain practical skills in customer relationship management strategies and techniques
- Learn to enhance customer satisfaction and loyalty through effective communication
- Understand the importance of customer retention and its impact on business growth
- Develop strategies to attract new customers and expand business reach
- Acquire knowledge on utilizing CRM tools for data analysis and decision-making
- Industry-relevant content designed to meet the needs of businesses across various sectors
- Unique focus on practical applications and real-world case studies for hands-on learning
- Suitable for professionals seeking to advance their careers in sales, marketing, or customer service
- Enhance your understanding of customer behavior and preferences to drive business success
- Join a global community of learners and experts to exchange insights and best practices.

Why this course?

Statistics Importance
70% Percentage of customers who are willing to spend more with companies that provide excellent customer service.
£37 billion Estimated cost of poor customer service to UK businesses annually.
80% Percentage of customers who have stopped doing business with a company due to poor customer experience.
The Global Certificate in Customer Relationship Management for Business Expansion is crucial in meeting the industry demand for skilled professionals who can effectively manage customer relationships. With 70% of customers willing to spend more with companies that provide excellent customer service, businesses need to invest in training their staff to deliver exceptional customer experiences. The estimated cost of poor customer service to UK businesses is a staggering £37 billion annually, highlighting the importance of implementing effective CRM strategies. Furthermore, 80% of customers have stopped doing business with a company due to poor customer experience, emphasizing the need for businesses to prioritize customer relationship management. By obtaining this certification, professionals can enhance their skills and knowledge in managing customer relationships, ultimately driving business growth and expansion.

Who should enrol in Global Certificate in Customer Relationship Management for Business Expansion?

This course is designed for professionals looking to enhance their skills in customer relationship management to drive business expansion. Whether you are a marketing manager, sales executive, or business owner, this course will provide you with the knowledge and tools needed to effectively manage customer relationships and increase customer loyalty.

Statistics UK Data
80% of UK consumers are more likely to do business with a company that offers personalized experiences. 80%
UK businesses lose an estimated £37 billion each year due to poor customer service. £37 billion
Increasing customer retention rates by just 5% can increase profits by 25-95%. 25-95%

By enrolling in this course, you will learn how to leverage customer data, implement effective communication strategies, and build long-lasting relationships with your customers. Take the first step towards business growth and success with our Global Certificate in Customer Relationship Management for Business Expansion.