Global Certificate in Business Process Outsourcing Management

Thursday, 12 February 2026 20:31:50

International applicants and their qualifications are accepted

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Overview

Overview

Business Process Outsourcing Management


is a globally recognized certification that equips professionals with the skills to design, implement, and manage BPO strategies.


Some of the key benefits of this certification include: improved efficiency, enhanced customer satisfaction, and increased competitiveness.

Targeted at business professionals, including managers and executives, this certification helps them understand the principles and practices of BPO management.


Key topics covered in the program include: process analysis, outsourcing models, and vendor management.

By completing this certification, learners can enhance their career prospects and contribute to the success of their organizations.


Explore the Global Certificate in Business Process Outsourcing Management today and take the first step towards a successful BPO career.

Business Process Outsourcing Management is a comprehensive course that equips you with the skills to successfully manage BPO operations. By gaining expertise in BPO management, you'll be able to drive business growth and increase efficiency. The course covers key areas such as process analysis, outsourcing strategies, and vendor management. You'll also learn about cost reduction techniques and how to implement effective change management. With this certificate, you'll enjoy enhanced career prospects in the BPO industry, including opportunities in management, consulting, and strategy. Unique features include interactive case studies and real-world examples.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Outsourcing Strategy and Planning •
• Business Process Analysis and Mapping •
• Service Level Agreement (SLA) Management •
• Contract Management and Negotiation •
• Supplier Selection and Evaluation •
• Performance Measurement and Monitoring •
• Risk Management and Mitigation •
• Change Management and Communication •
• Process Improvement and Optimization •
• Global Sourcing and Logistics Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in Business Process Outsourcing Management

The Global Certificate in Business Process Outsourcing Management is a comprehensive program designed to equip professionals with the knowledge and skills required to manage business process outsourcing effectively.
This certificate program focuses on teaching students how to identify, analyze, and improve business processes, as well as how to develop and implement outsourcing strategies that align with organizational goals.
Upon completion of the program, students will be able to demonstrate their understanding of business process outsourcing management principles, including process mapping, outsourcing models, and vendor management.
The duration of the Global Certificate in Business Process Outsourcing Management program is typically 6-12 months, depending on the institution offering the program and the student's prior experience and education.
The program is designed to be flexible and can be completed online or on-campus, making it accessible to professionals from around the world.
The Global Certificate in Business Process Outsourcing Management is highly relevant to the industry, as more and more organizations are turning to outsourcing as a way to improve efficiency, reduce costs, and enhance competitiveness.
The program is particularly useful for professionals working in industries such as finance, healthcare, and technology, where business process outsourcing is becoming increasingly common.
By completing the Global Certificate in Business Process Outsourcing Management, students can enhance their career prospects and demonstrate their expertise in business process outsourcing management to potential employers.
The program is also designed to prepare students for advanced degrees in business administration, such as an MBA or a Master's in Business Analytics.
Overall, the Global Certificate in Business Process Outsourcing Management is a valuable investment for professionals looking to advance their careers in business process outsourcing management.

Why this course?

Global Certificate in Business Process Outsourcing Management holds significant importance in today's market, particularly in the UK. According to a report by the International Association of Outsourcing Professionals (IAOP), the UK outsourcing market was valued at £243 billion in 2020, with an expected growth rate of 10.5% by 2025.
Year Value (£ billion)
2020 243
2021 267
2022 294
2023 315
2024 340
2025 367

Who should enrol in Global Certificate in Business Process Outsourcing Management?

Ideal Audience for Global Certificate in Business Process Outsourcing Management Business professionals seeking to enhance their skills in BPO management, particularly those in the UK, where the BPO industry is a significant contributor to the economy, with over 400,000 jobs created in 2020 alone.
Key Characteristics: Professionals with at least 2 years of experience in BPO, IT, or a related field, looking to transition into management roles or advance their careers in the UK, where the demand for skilled BPO professionals is high, with a projected growth rate of 10% by 2025.
Career Goals: Individuals seeking to become BPO process owners, directors, or consultants, with a focus on strategic planning, operational efficiency, and customer satisfaction, as the UK BPO industry continues to evolve and expand its services to meet the needs of global clients.
Prerequisites: A bachelor's degree in a relevant field, proficiency in Microsoft Office and BPO software, and a strong understanding of business principles, operations management, and project management methodologies.