Certificate in CRM Systems for Business Development

Thursday, 12 February 2026 09:06:43

International applicants and their qualifications are accepted

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Overview

Overview

CRM Systems for Business Development

A Certificate in CRM Systems for Business Development is designed for professionals seeking to enhance their sales and customer service skills.

Learn how to effectively manage customer relationships, track interactions, and analyze data to drive business growth.

Key Skills Covered: Sales strategy, customer relationship management, data analysis, and sales performance metrics.

Our program is ideal for business development professionals, sales teams, and marketing specialists looking to improve their CRM skills.

By the end of this course, you'll be able to implement a CRM system, manage customer interactions, and measure sales performance.

Take the first step towards improving your business development skills and explore our Certificate in CRM Systems for Business Development today!

Certificate in CRM Systems for Business Development is an ideal course for professionals seeking to enhance their sales and customer engagement skills. This comprehensive program focuses on CRM systems and their applications in business development, enabling participants to manage customer relationships effectively. By mastering CRM systems, learners can boost sales productivity, improve customer satisfaction, and gain a competitive edge in the market. The course offers career prospects in various industries, including sales, marketing, and customer service. Unique features include hands-on training, real-world case studies, and access to industry experts.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Data Management and Organization in CRM Systems •
• Contact and Account Management in CRM Systems •
• Sales Force Automation in CRM Systems •
• Lead and Opportunity Management in CRM Systems •
• Customer Relationship Management (CRM) Principles •
• Sales Performance Analysis and Reporting in CRM Systems •
• CRM System Configuration and Customization •
• Integration of CRM Systems with Other Business Applications •
• CRM System Security and Data Protection •
• CRM System Implementation and Training for Business Development

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in CRM Systems for Business Development

The Certificate in CRM Systems for Business Development is a comprehensive program designed to equip learners with the skills and knowledge required to implement and utilize Customer Relationship Management (CRM) systems effectively in a business setting.
This certificate program focuses on teaching learners how to analyze business needs, design and implement CRM systems, and manage their implementation to achieve desired business outcomes. The learning outcomes of this program include understanding CRM concepts, designing and implementing CRM systems, managing CRM data, and analyzing CRM performance.
The duration of the Certificate in CRM Systems for Business Development program varies depending on the institution offering it, but it typically takes several months to complete. The program is designed to be flexible, allowing learners to complete it at their own pace, and can be taken part-time or full-time.
The industry relevance of this certificate program is high, as CRM systems are widely used in various industries, including sales, marketing, and customer service. By completing this program, learners can demonstrate their expertise in CRM systems and enhance their career prospects in business development, sales, and customer success roles.
The Certificate in CRM Systems for Business Development is also relevant to businesses looking to improve their customer engagement, sales, and customer retention. By implementing a CRM system, businesses can gain valuable insights into customer behavior, preferences, and needs, enabling them to develop targeted marketing campaigns and improve overall customer satisfaction.
Overall, the Certificate in CRM Systems for Business Development is a valuable program for anyone looking to enhance their skills and knowledge in CRM systems, business development, and customer relationship management.

Why this course?

Certificate in CRM Systems is a vital tool for business development in today's market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses use CRM systems to manage customer relationships (Source: CIM, 2022). This highlights the significance of having a robust CRM system in place to drive sales growth and customer satisfaction.
Year Number of Businesses Using CRM
2020 60%
2021 65%
2022 75%

Who should enrol in Certificate in CRM Systems for Business Development?

Ideal Audience for Certificate in CRM Systems for Business Development Business professionals seeking to enhance their sales and customer service skills in the UK are the primary target audience for this certificate.
Key Characteristics: Professionals with 1-5 years of experience in sales, marketing, or customer service, working in various industries such as finance, healthcare, or technology.
Career Goals: Individuals aiming to improve their sales performance, increase customer satisfaction, and advance their careers in business development roles.
Industry Insights: The UK's CRM market is expected to reach £1.4 billion by 2025, with 75% of businesses using CRM software to manage customer relationships.