Advanced Skill Certificate in Hospitality and Customer Service Skills

Sunday, 22 December 2024 04:34:30

International applicants and their qualifications are accepted

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Overview

Overview

Our Advanced Skill Certificate in Hospitality and Customer Service Skills is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to enhance their expertise in hospitality and customer service without the need for case studies or practicals. Whether you are looking to advance your career or enter the industry, this program offers a comprehensive curriculum that covers key areas such as communication, problem-solving, and customer relationship management. Join us today and take your skills to the next level!

Enhance your career in the dynamic world of hospitality with our Advanced Skill Certificate in Hospitality and Customer Service Skills. This comprehensive program is designed to equip you with the advanced skills and knowledge needed to excel in the industry. From mastering the art of customer service to developing leadership abilities, our expert instructors will guide you every step of the way. Gain hands-on experience through practical training and real-world simulations, preparing you for success in a variety of hospitality roles. Elevate your career prospects and stand out in a competitive job market with this specialized certificate program.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Advanced Customer Service Techniques
• Hospitality Management
• Conflict Resolution in Customer Service
• Advanced Communication Skills
• Food and Beverage Operations
• Event Planning and Management
• Marketing Strategies for Hospitality Industry
• Leadership in Hospitality
• Financial Management in Hospitality
• Quality Assurance in Customer Service

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

Hotel Manager
Guest Relations Manager
Customer Service Supervisor
Event Coordinator
Concierge
Front Desk Manager
Restaurant Manager

Key facts about Advanced Skill Certificate in Hospitality and Customer Service Skills

- Develop advanced skills in hospitality and customer service through hands-on training and real-world scenarios
- Gain expertise in managing guest experiences, resolving conflicts, and exceeding customer expectations
- Acquire knowledge in industry-specific software, communication techniques, and service standards
- Enhance problem-solving abilities, leadership qualities, and teamwork skills
- Prepare for roles in hotels, restaurants, event planning, and other customer-facing industries
- Benefit from industry-experienced instructors and practical learning opportunities
- Stand out in a competitive job market with a specialized certificate in hospitality and customer service skills
- Elevate your career prospects and unlock opportunities for advancement in the service industry.

Why this course?

Industry Demand Relevance
The hospitality industry in the UK is booming, with a projected growth rate of 10% by 2025, creating over 100,000 new jobs annually. Customer service skills are crucial in the hospitality sector, with 76% of customers stating they would pay more for better service.
The average salary for a hospitality manager in the UK is £30,000 per year, with opportunities for career advancement. Employers value employees with advanced skills in hospitality and customer service, leading to increased job prospects and higher earning potential.
The Advanced Skill Certificate in Hospitality and Customer Service Skills is essential for individuals looking to excel in the competitive hospitality industry in the UK. With a high demand for skilled professionals and the importance of exceptional customer service, this certificate can open doors to lucrative career opportunities and advancement. By honing these specialized skills, individuals can position themselves as valuable assets to employers and stand out in a crowded job market. Investing in this certificate can lead to a rewarding and successful career in the thriving hospitality sector.

Who should enrol in Advanced Skill Certificate in Hospitality and Customer Service Skills?

This course is designed for individuals looking to advance their career in the hospitality and customer service industry. Whether you are a seasoned professional seeking to enhance your skills or someone new to the field aiming to break into the industry, this course is tailored to meet your needs. According to the Office for National Statistics, the hospitality industry in the UK employs over 3.2 million people, making it one of the largest sectors in the country. With the demand for skilled professionals on the rise, there has never been a better time to invest in your development. Our Advanced Skill Certificate in Hospitality and Customer Service Skills will equip you with the knowledge and expertise needed to excel in this competitive industry. From mastering customer service techniques to understanding the latest trends in hospitality, this course will provide you with the tools to succeed. Join us and take your career to the next level in the dynamic world of hospitality and customer service. See the statistics below for more insights: | Statistic | Value | |--------------------------------------|--------------------| | Employment in UK hospitality sector | 3.2 million | | Projected growth in hospitality jobs | 10% by 2025 | | Average salary in hospitality | £25,000 per year | | Customer satisfaction rate | 85% |