Advanced Certificate in MBA - 12 Month Customer Relationship Management

Sunday, 23 February 2025 15:23:07

International applicants and their qualifications are accepted

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Overview

Overview

Our Advanced Certificate in MBA - 12 Month Customer Relationship Management is designed to equip learners with the essential knowledge and skills needed for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
With a focus on customer relationship management, students will learn how to effectively engage with customers, build strong relationships, and drive business growth.
This program does not involve case studies or practicals, making it ideal for busy professionals looking to enhance their skills in customer relationship management. Join us today and take your career to the next level!

Enhance your business acumen with our Advanced Certificate in MBA - 12 Month Customer Relationship Management program. Dive deep into strategies for building and maintaining strong customer relationships, utilizing cutting-edge tools and techniques. Develop your leadership skills and learn how to effectively manage customer interactions to drive business success. Our expert instructors will guide you through real-world case studies and hands-on projects, providing you with practical experience to excel in the competitive business landscape. Join us and take your career to the next level with this comprehensive program.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Strategic Customer Relationship Management
• Customer Analytics and Insights
• Digital Marketing and Social Media
• Sales Management and Negotiation
• Customer Experience Management
• CRM Technology and Implementation
• Data-driven Decision Making
• Managing Customer Loyalty Programs
• International Marketing and Global CRM
• Ethical Issues in Customer Relationship Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

1. Customer Relationship Manager
2. Sales Manager
3. Marketing Manager
4. Business Development Manager
5. Client Services Manager
6. Account Manager
7. CRM Analyst

Key facts about Advanced Certificate in MBA - 12 Month Customer Relationship Management

- The Advanced Certificate in MBA - 12 Month Customer Relationship Management program focuses on enhancing skills in customer relationship management, a critical aspect of business success.
- Participants will gain a deep understanding of customer behavior, loyalty, and retention strategies, equipping them with the tools to drive customer satisfaction and loyalty.
- The curriculum covers topics such as customer segmentation, data analytics, and personalized marketing, providing practical knowledge applicable across industries.
- Industry experts lead the program, offering real-world insights and best practices to help participants excel in their roles.
- Unique features include case studies, simulations, and interactive sessions to enhance learning outcomes and practical application of concepts.
- Upon completion, participants will be equipped with the skills to effectively manage customer relationships, drive business growth, and create sustainable competitive advantages in the market.

Why this course?

Industry Demand Relevance
According to a survey by PwC, 73% of UK businesses consider customer experience a key differentiator. Customer Relationship Management (CRM) is crucial for retaining customers and driving revenue growth.
The UK CRM market is expected to reach £1.3 billion by 2025, with a CAGR of 5.2%. Professionals with CRM skills are in high demand, with an average salary of £45,000 per year.

Completing an Advanced Certificate in MBA - 12 Month Customer Relationship Management can provide you with the necessary skills and knowledge to excel in this growing field. With the increasing importance of customer experience and the projected growth of the CRM market, this qualification can open up lucrative career opportunities in various industries. Invest in your future success by gaining expertise in CRM through this advanced certificate program.

Who should enrol in Advanced Certificate in MBA - 12 Month Customer Relationship Management?

This course is designed for professionals looking to enhance their skills in customer relationship management within the UK market. Whether you are a marketing manager, sales executive, or business owner, this advanced certificate in MBA will provide you with the knowledge and tools to excel in managing customer relationships effectively. Statistics show that 86% of UK consumers are willing to pay more for a better customer experience, highlighting the importance of mastering customer relationship management. Additionally, 73% of UK customers say that a positive customer experience is one of the key factors in their purchasing decisions. By enrolling in this course, you will learn how to build strong relationships with customers, increase customer loyalty, and drive business growth. With a focus on practical skills and real-world applications, this program will equip you with the expertise needed to succeed in today's competitive business environment. | Statistics | UK Market | |--------------------------|---------------------| | 86% willing to pay more | for better CX | | 73% consider CX | in purchasing decision |