Who should enrol in Advanced Certificate in Business Banking Client Retention ?
This course is designed for professionals in the banking industry who are looking to enhance their skills in client retention and relationship management. Whether you are a relationship manager, business banker, or client advisor, this course will provide you with the advanced knowledge and strategies needed to effectively retain and grow your client base.
Over 70% of UK businesses cite poor customer service as a reason for switching banks. |
Only 40% of businesses feel that their bank truly understands their needs and challenges. |
Client retention is 5 times cheaper than acquiring new customers. |
By enrolling in this course, you will learn how to effectively engage with clients, anticipate their needs, and provide tailored solutions that will help you build long-lasting relationships. Take your business banking skills to the next level and become a trusted advisor to your clients.