Advanced Certificate in Advanced Sales & Customer Service Techniques

Sunday, 22 December 2024 10:46:54

International applicants and their qualifications are accepted

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Overview

Overview

Our Advanced Certificate in Advanced Sales & Customer Service Techniques is designed to equip learners with the essential knowledge and skills needed for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to enhance their expertise in sales and customer service at their own pace.

Through a comprehensive curriculum, students will gain a deep understanding of advanced sales strategies and customer service techniques, without the need for case studies or practicals. Whether you are a seasoned professional looking to upskill or a newcomer to the industry, this course will help you excel in the competitive world of sales and customer service.

Enhance your sales and customer service skills with our Advanced Certificate in Advanced Sales & Customer Service Techniques. This comprehensive program is designed for professionals looking to take their career to the next level. Learn advanced strategies for building strong customer relationships, closing deals, and exceeding sales targets. Our expert instructors will guide you through real-world scenarios and provide valuable insights to help you succeed in today's competitive market. Gain practical experience through hands-on exercises and case studies. Elevate your sales and customer service game with this dynamic course. Enroll now to unlock your full potential!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Advanced Sales Strategies
• Customer Relationship Management
• Negotiation Techniques
• Advanced Communication Skills
• Sales Psychology
• Customer Service Excellence
• Sales Forecasting and Analysis
• Conflict Resolution in Sales
• Sales Team Management
• Advanced Selling Techniques

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@LSIB.co.uk

+44 (0) 20 3608 0144



Career path

1. Sales Manager
2. Customer Service Supervisor
3. Account Executive
4. Business Development Manager
5. Client Relationship Manager
6. Sales Trainer
7. Customer Success Manager

Key facts about Advanced Certificate in Advanced Sales & Customer Service Techniques

- Develop advanced sales and customer service skills through practical training and real-world scenarios
- Learn effective communication techniques to build strong customer relationships and increase sales
- Gain insights into customer behavior and psychology to tailor sales strategies
- Enhance problem-solving abilities to address customer concerns and objections
- Acquire negotiation skills to close deals and upsell products or services
- Understand the importance of customer retention and loyalty for long-term business success
- Industry-relevant curriculum designed to meet the demands of the competitive sales and customer service sector
- Hands-on training with industry experts to provide valuable insights and best practices
- Interactive workshops and case studies to apply theoretical knowledge in practical settings
- Personalized feedback and coaching to improve sales techniques and customer interactions
- Elevate your sales and customer service performance to drive business growth and success.

Why this course?

Industry Demand Relevance
According to the UK Commission for Employment and Skills, the sales and customer service sector is projected to grow by 7.2% by 2027. The Advanced Certificate in Advanced Sales & Customer Service Techniques equips professionals with the skills needed to excel in a competitive market.
Average salaries for sales managers in the UK range from £30,000 to £70,000 per year. Employers are increasingly seeking candidates with advanced sales and customer service skills to drive revenue and enhance customer satisfaction.
The Advanced Certificate in Advanced Sales & Customer Service Techniques is essential for individuals looking to advance their careers in the sales and customer service industry. With a growing demand for skilled professionals and competitive salaries on offer, investing in advanced training can lead to lucrative opportunities and career progression.

Who should enrol in Advanced Certificate in Advanced Sales & Customer Service Techniques ?

This course is designed for individuals who are looking to enhance their sales and customer service skills to an advanced level. Whether you are a sales professional aiming to increase your closing rate or a customer service representative striving to provide exceptional service, this course is for you.

Sales professionals Customer service representatives
Individuals looking to advance their career in sales Professionals seeking to improve customer satisfaction rates
Sales managers and team leaders Those interested in increasing revenue through effective sales techniques

According to a recent survey, 87% of UK consumers are more likely to make a purchase if they receive excellent customer service. Additionally, sales professionals who undergo advanced training see an average increase of 20% in their sales performance.