Undergraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

Saturday, 21 February 2026 00:13:24

International applicants and their qualifications are accepted

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Overview

Overview

Business Administration

is a vital component of many industries, and a Business Administration certificate can equip you with the necessary skills to succeed.

Designed for individuals looking to launch or advance their careers in customer-facing roles, this certificate program focuses on developing essential skills in business administration and customer service.

Through a combination of theoretical knowledge and practical training, you'll learn how to effectively manage customer relationships, handle conflicts, and provide exceptional service in fast-paced business environments.

Gain a competitive edge in the job market with a Business Administration certificate that covers topics such as communication, time management, and team collaboration.

Take the first step towards a rewarding career in business administration and customer service – explore this certificate program today and discover a world of opportunities!

BusinessAdministration is the foundation of a successful career in customer-facing roles. Our Undergraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries equips you with the essential skills to excel in this field. You'll gain hands-on experience in areas like communication, teamwork, and time management, as well as industry-specific knowledge of business administration and customer service. Upon completion, you'll be well-prepared for entry-level positions in various industries, including retail, hospitality, and finance. With a strong focus on practical skills and real-world applications, this course offers a unique blend of theoretical and practical learning.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Communication Skills for Effective Customer Service
• Business Administration Fundamentals
• Time Management and Productivity Techniques
• Customer Relationship Management (CRM) Systems
• Data Analysis and Interpretation for Business Decisions
• Conflict Resolution and Negotiation Strategies
• Business Etiquette and Professionalism
• Marketing Principles for Customer Engagement
• Financial Literacy for Business Administration
• Leadership and Team Management Skills

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

The Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries is a versatile program designed to equip students with the necessary skills to excel in various business administration and customer service roles. This certificate program is typically offered over a period of one year, allowing students to gain practical knowledge and skills in a relatively short span of time. The duration of the program may vary depending on the institution and the student's prior qualifications. Upon completion of the program, students can expect to gain skills in areas such as business administration, customer service, communication, and teamwork. These skills are highly relevant to the business administration and customer service industries, where effective communication and teamwork are essential for success. The program is designed to provide students with a solid foundation in business administration and customer service, making them attractive candidates for entry-level positions in these industries. The skills gained through this program can also be applied to other areas of business, such as human resources, marketing, and finance. The Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries is an excellent choice for individuals who want to launch their careers in business administration and customer service. With its focus on practical skills and industry relevance, this program can help students achieve their career goals and succeed in the business world.

Why this course?

Undergraduate Certificate in Skills for Working in Business Administration and Customer Service Industries holds immense significance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that employees need to develop new skills to remain employable (Source: CIPD, 2022). This highlights the importance of acquiring skills relevant to the business administration and customer service industries.
Skills Percentage of Employers
Communication 92%
Teamwork 90%
Problem-solving 88%
Adaptability 85%

Who should enrol in Undergraduate Certificate in Skills for Working in BusinessAdministration and Customer Service Industries?

Primary Keyword: Business Administration Ideal Audience
Recent school leavers or those looking to transition into a business administration role, particularly in customer-facing industries, are the ideal candidates for this Undergraduate Certificate. Key Characteristics:
Individuals with a strong desire to develop skills in business administration and customer service, often with little to no prior work experience, are well-suited for this program. Relevant Background:
Those who have completed A-levels or equivalent qualifications in subjects such as business studies, economics, or social sciences may also be considered for this Undergraduate Certificate. Career Goals:
Graduates of this program can expect to secure roles in customer-facing industries, such as retail, hospitality, or financial services, with average starting salaries ranging from £18,000 to £22,000 per annum in the UK. Location-Specific Statistics:
According to the UK's Office for National Statistics, employment rates for young people (16-24 years old) in the retail sector were 74.6% in 2020, highlighting the potential for graduates of this program to secure employment in this field. Program Benefits:
This Undergraduate Certificate provides a comprehensive introduction to business administration and customer service, equipping learners with the skills and knowledge required to succeed in these industries. Duration and Format:
The program is typically completed within 1 year and can be studied full-time or part-time, offering flexibility for learners to balance their studies with work or other commitments.