Professional Certificate in User Research for E-commerce

Thursday, 18 September 2025 16:13:59

International applicants and their qualifications are accepted

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Overview

Overview

User Research for E-commerce

is a crucial aspect of creating successful online stores. It involves understanding the needs and behaviors of customers to inform product development and marketing strategies.


Designed for professionals and entrepreneurs in the e-commerce industry, this Professional Certificate program aims to equip learners with the skills and knowledge needed to conduct effective user research.


Through a combination of online courses and hands-on projects, learners will gain a deep understanding of user research methods, including user interviews, usability testing, and A/B testing.


Some key takeaways from the program include:

how to identify and prioritize research goals, how to design and conduct effective user research studies, and how to analyze and present research findings.


By the end of the program, learners will be able to apply user research principles to drive business growth and improve customer satisfaction.


Take the first step towards becoming a user research expert in e-commerce. Explore this Professional Certificate program today and discover how user research can transform your business.

User Research for E-commerce is a game-changing skill that can elevate your career in the digital landscape. This Professional Certificate program equips you with the tools to conduct user research, analyze data, and inform business decisions. By gaining expertise in user research, you'll unlock key benefits such as improved product design, increased customer satisfaction, and enhanced business growth. With a strong foundation in user research, you'll be poised for career prospects in e-commerce, product management, and UX design. Unique features of the course include hands-on projects, industry expert mentorship, and access to cutting-edge research tools.

Entry requirements

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• User Research Methods
• User Journey Mapping
• User Personas
• User Interviews
• Surveys and Questionnaires
• Ethnographic Research
• Heuristic Evaluation
• Usability Testing
• E-commerce User Experience
• Data Analysis and Reporting

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in User Research for E-commerce

The Professional Certificate in User Research for E-commerce is a comprehensive program designed to equip learners with the skills and knowledge required to conduct user research in the e-commerce industry.
This certificate program focuses on teaching learners how to design and conduct user research studies, analyze data, and create actionable insights that can inform product development and business strategy.
Upon completion of the program, learners will be able to apply user-centered design principles to improve the user experience of e-commerce websites and applications.
The program covers topics such as user research methods, data analysis, usability testing, and A/B testing, as well as industry-specific challenges and best practices.
The duration of the program is typically 4-6 months, with learners completing a series of online courses and assignments.
Throughout the program, learners will have access to industry experts and mentors who can provide guidance and support.
The Professional Certificate in User Research for E-commerce is highly relevant to the e-commerce industry, where user experience and customer satisfaction are critical factors in driving business success.
By completing this program, learners can demonstrate their expertise in user research and increase their value to employers in the e-commerce sector.
The program is also designed to be flexible, with learners able to complete the coursework on their own schedule.
Overall, the Professional Certificate in User Research for E-commerce is an excellent choice for anyone looking to launch or advance a career in user research for e-commerce.

Why this course?

Professional Certificate in User Research for E-commerce is highly significant in today's market, where online shopping has become a norm. According to a survey by the UK's Office for National Statistics (ONS), the UK's e-commerce market was valued at £292 billion in 2020, with an expected growth rate of 13.3% by 2025. This growth is driven by increasing consumer demand for online shopping, making it essential for e-commerce businesses to understand their customers' needs and preferences.
Year Value (£ billion)
2020 292
2021 332
2022 373
2023 400
2024 430
2025 446

Who should enrol in Professional Certificate in User Research for E-commerce?

User Researcher £40,000 - £60,000 per annum (UK average salary)
E-commerce professionals With 95% of UK online shoppers using the internet to make purchases, understanding user needs is crucial for e-commerce success.
Digital marketers With 70% of UK marketers using data and analytics to inform their decisions, user research skills are highly valued.
Business owners By understanding their customers' needs, business owners can increase customer satisfaction, loyalty, and ultimately, revenue.